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February 2024 by Sabrina H.
This is the closest pharmacy to my home so I keep trying to give them a chance. Sometimes they are great, other times like today they are just awful. Often prices are wrong or they have issues finding correct prescriptions. Today, the pharmacy rep on the phone (did not give his name) was SO rude and unhelpful. He refused to listen to me or allow me to explain anything. He just shut me down and completely refused to do anything remotely close to his job. These prescriptions are so vital and to be dismissed like this was so inconsiderate. I will now be driving further for a pharmacy that has their act together and treats customers better.
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April 2022 by Valerie C.
Horrible experience with the pharmacy! They continue to get my medical insurance mixed up and then charge me full price and confirm they have my correct insurance information. I have spoken with the pharmacy manager repeatedly and I have to continue to provide my insurance information over and over. Then I'm told, "I don't know what happened?" Like really? That's the excuse? He was unapologetic and did not care at all! After multiple times of this, I am now switching my pharmacy and will never go back to CVS.
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April 2022 by Pamela A.
Worst Pharmacy ever. They say the call your doctor and don't. Fill incorrect perscription. Send text that have nothing to do with you. Disrepectful, incoppedent, and all around frustrating to deal with. Need to change pharmacy. Looking for a good one and its not this one. Beware! This site made me give it obe star to post. They dont deserve it.
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March 2021 by Michael J.
The pharmacists here told me I could wait for my prescription so I waited for 15 minutes and then the same guy that I talked to acted like he didn't know me. Started the process all over again. After waiting for MY DOGS PRESCRIPTION-- I received my girlfriends birth control. And on top of that, it wasn't even the correct birth control. Swing and miss after swing and miss. Get you prescription from any other pharmacy. This one is bunk.
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February 2021 by Jessica M.
Store is clean and always has great holiday decorations and everything you need for daily goods. Pharmacy is awful. Even when prescription is ready expect to spend a minimum of 30 minutes waiting in line as each customer takes about 10 minutes or so to fulfill prescriptions. Plenty of other locations nearby that are more efficient and organized.
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February 2021 by Jessica G.
Called to assist a patient with transferring scripts. The pharmacist was extremely rude saying he was 3 or 4 days behind and he didn't know when he'd be able to get to it. He was a complete j****
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September 2020 by Jenna K.
Just came for a quick COVID test (precautionary) and the drive experience was so easy and the people were kind. The pharmacists were super easy to follow and understand and I didn't feel anxious or worried. Good place for quick testing if you need it.
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July 2020 by Andrea M.
Just came into this location because the one I typically frequent's printer was down. I have never had a bad experience until today. I came in, because my previous location said this location would be able to immediately print the pictures. I came in and explained my issue to this older lady. She told me she couldn't print them, and I would have to wait and reorder them. I was in the process of reordering them when she condescendingly asked me if I knew what location I was at. She then told me it would be about two hours. Due to the poor and disrespectful "service" I contacted the other store. They told me it wouldn't take two hours and I could go get them after about five minutes. I did just that, and spoke with another lady. I told her the other store said it would be ready in about five minutes. The older lady butted in and said "I never said that". I explained to her I wasn't talking about her. I asked her name and she rudely responded "Estelle". I found out she was the store manager, yikes. I got my prints and left. Corporate was notified of the horrible customer service. Estelle, if you're reading this, customer service is NOT for you. Go work in a warehouse alone if you don't know how to be respectful to people.
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November 2018 by Anais A.
Having worked in retail and the medical field myself, these people are doing great. I have been to this CVS countless times. I am thrown off by some of the remarks/reviews left for this CVS. For example, the urine smell? What in the world? I have never smelled anything other than what a regular CVS should smell like which is clean air? I've never had a foul smell in the store or walking into the store. What I like most about this CVS is I am always greeted as soon as I walk in by the cashier. If there is not a cashier up front they are on the sales floor and will greet me at that point. I have nothing but good things to say about the upfront team members and the same goes with the Pharmacy which is the sole reason for my visits. I have had the pleasure of working with Pharmacist Kyle. He really took the time to go over my medication and went through my concerns with me. He was genuine and more than helpful and to think I pay a $30 copay each time I have simple questions for my Doctor regarding my medication I could have just gone to my Pharmacist where it is free and I learned more from my Pharmacist than my Doctor ... go figure. The staff is nice and friendly. I do want to mention that this Pharmacy is extremely busy. Like no matter what time I come in there are always people in and out of the Pharmacy and there are only a two or three people working the Pharmacy I'm sure to no fault of their own they just happen to be a busy store. I understand sometimes it takes longer to get my medication because they are busy and there have been 30+ people who have dropped off within the hour before me so I am put into a queue. It's very disheartening to see patients yell at these poor techs and Pharmacists when they want their medication in 10 minutes as if they are the only customer the Pharmacy has. I have nothing but great things to say about this Pharmacy. Keep up the good work.
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September 2018 by Ashley C.
I moved into this neighborhood 5years ago and would occasionally stop in, but for about the last year the store has a strong urine smell inside. Like somerhing went wrong after they shampooed the carpets. I can barely stand to be in there.
