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September 2023 by William McNeil
If you add any of their checking accounts, make sure to deposit the minimum balance day of account opening to avoid fees. I opened Community interest checking on July 26th, my next available direct deposit was August 4th where minimum balance was exceeded. Customer service rep told me I didn’t have the $500 minimum balance starting on July 26th. Fee was taken on September 1st, small fee but fee nonetheless. No grace period for new customers. They will not waive even once for new checking account customers- per customer service, “the bank wants that fee” definitely from new customers, but may help established customers. Other banks tend to be more forgiving and have grace periods for new customers as they would like to retain customers. Poor customer service. Otherwise, the customer service line was fairly quick to navigate and talk to a human on a Saturday.
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March 2023 by Crystal Chappell
I have been banking here for 12 years. Such a family feel and the staff answers all your questions. they have your best interest in mind. Open up your account today.
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June 2021 by Marie J.
Without exaggeration, it took nearly 45 minutes and 4 employees to close my account because they couldn't perform basic math (subtraction). To date, I'm still unsure whether they correctly change the address on my other account so it's going to necessitate a phone call.
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July 2018 by Aaron Leitz
My favorite location of my bank. Always super nice, professional, and they always take care of my needs. Managers are super thorough, efficient, and excellent at their jobs. Thanks, Aaron Leitz
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April 2016 by Francisco Guillen
Rosy cashier is very nice she all ways offering good service.
