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February 2024 by patty danner
Very nice. Quick.
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February 2024 by STEVE SCHREIBER
Friendly staff. Had a appointment and was taken in 5 minutes early.
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February 2024 by Shalee Davis
Thank you ladies for all your friendliness and politeness today during my visit at next care!!!! ?
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February 2024 by Rebecca Larson
Helpful, considerate, and thorough . I was treated with respect, and concern. Thank you!
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February 2024 by Tony Guillen
Very courteous and pleasing staff. Thank you.
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February 2024 by Kathy Miller
Very thorough. I'm a nurse & didn't want to go & wait forever. The care was excellent ‼️So glad I went to get checked.
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February 2024 by Karen Ramirez
They were fast considering we did not have an appointment. The nurse and doctor were very nice.
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February 2024 by Kaley Hatfield
Worst experience at an urgent care of my life. Everything was fine at the appointment. The provider I saw (Adora) was nice. Prescribed me two medications…. Or said she did. I even verified with the front desk when I checked out and was told they were sent electronically. Great! Nope. My pharmacy never got them. Called Nextcare the next day to sort out the issue, the receptionist (Nicole) told me my two medications were sent to another pharmacy. Turns out that was wrong too ? Got a call back that no medications were prescribed or noted in my chart (I have the notes that talk about the prescription in my hand at the time). Was told by Nicole that she had “no idea” when the provider would be able to get back to her on this. When the provider at the office was able to get back to her, she wasn’t comfortable prescribing me medication because she didn’t see me personally & the notes in my chart “didn’t” mention any prescriptions. I asked her to go back and look at the chart because I had it in my hand and was reading it, which surprise surprise - she saw that once I asked her to look again. But oops, I kept “asking her to dothings and get out of the screen she was in.” She literally asked me “is there anything else I can do?” I replied to her question but apparently that was just too much and I was interrupting her note to the provider, kept asking her questions, and interrupting what she was doing “making” her get out of the current screen she was in. When I asked about a prescription she told me “she wasn’t a doctor” to which I replied, I understand that I work in the medical field…. Later on the phone call when asked if I could be copied on an email she was sending to the provider so I could see if I would actually get the medicine I was supposed to be prescribed I was scoffed at, told “I thought you worked in the medical field?”Just wow. The most patronizing & condescending phone call I have ever been a part of. Truly. While I admit I was frustrated on the phone call, the way I was treated on the phone was seriously appalling. The lack of professionalism, inability to correctly send prescriptions, and negligence of documentation of what was prescribed and about the visit in general is truly astonishing. Do better, nextcare. I will not be back & urge all to take your business elsewhere…. Or as the receptionist on the phone told me “go see your primary doctor” instead.
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February 2024 by Bonnie Howard
I try not to come here often, but when I do, EVERYONE is very kind and helpful. Occasionally, appointment times are a bit late, but, you know, if you are seeking medical assistance, they are definitely worth waiting for!I always go home either feeling better, or anticipate feeling better soon…I will be back….but only if I need to…..
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February 2024 by Nicole Strantz (Nikki)
Had an excellent experience every time I've had to be seen by a provider at this location ?
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February 2024 by Donna DePasquale
Very pleasant staff. Busy very busy. I finally got I. With appointment but went very fast after NP came in. Very thorough. Appreciate their help
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February 2024 by Richard Stewart
The Doctor was very informative and professional.
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February 2024 by terri leybeck
Not a good experience. I had an appt and was seen, for 5 minutes, two hours after my appt time. They worked in walkins ahead of me. Very frustrating.
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February 2024 by Annie Charron
Very good service
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February 2024 by Ashley Johnson
Staff is too busy to call and check your insurance???I got there and she told ME to call my insurance and see if this place is covered. I drove all the way there for front desk staff to not even look at my insurance card because it’s Tri-Care and I’m not the policy holder, only a beneficiary on my spouses coverage. I put all of this online in their portal before going there and she said it was covered. Only to get there and get told I would need to pay out of pocket since she was unwilling to call my insurance like any other doctors office would do. Trash.
