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March 2024 by John Legend
Only bad thing was I asked for square cut and it wasn't.Otherwise all fine.
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March 2024 by Austin Arnow
I spoke to the manager after they screwed up my order a few days ago and they told me they would give me 2 FREE pizzas on my next order. They said it was under my phone number for the next time I call in. Just called today and apparently a different manager was working and says now that they can’t give me 2 free pizzas. She also had a terrible attitude. Her customer service was an absolute joke. She was rude and belittling on the phone as well. I don’t normally get this heated enough to write a bad review because I own a business myself here in Mesa and I would never treat a paying customer like that. I order from you guys multiple times a month!! If you are going to promise something to your customers stand behind what say!!!!!!!!!
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March 2024 by Ariella Polanco
Terrible customer service.. I waited patiently to be served for a couple of minutes even though they saw us walk in..didn’t acknowledge me, I was first in line and she decided to help everyone around me first. And same when we to go get our food he saw us walk in didn’t acknowledge us almost like avoiding us and waited a few. I am not expecting much but to be acknowledged would be nice.
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January 2024 by Oscar R
Poor customer service and orders take forever to be delivered. Love papa John’s but this location is
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January 2024 by cat M
The pizza was great but because they use door dash to deliver its not delivered as hot in my opinion? Ours was barely warm.
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January 2024 by Michael Lopez
Expensive and bad ingredients of poor quality and very
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December 2023 by Victoria Shelswell
This is the worst pizza I've had in a long time. I want a complete refund I had to wait in the store for 45 minutes and when I got it I didn't even get my full order and she said she didn't have the materials to make it. Pizza was so soggy and feel apart. Absolutely terrible!!!!!
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November 2023 by C. Corona
Experienced one of the worst examples of Management and Lazy Team Members following close behind this bad leadership who run straight to the "Sorry I don't know what to tell ya" approach!
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November 2023 by Jessica B
I got the new garlic pepper crust pizza and I couldn’t finish a slice! I asked for the pizza well done, and it was so soggy that I had to put it in the oven, the crust was super salty, and it is not spicy at all! Very
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October 2023 by Kelly Creason
We ordered a large pizza and cheese bread tonight (delivery). The cheese bread had some type of wet, chopped peppers (jalapeños?) spread all over the top, which made it inedible for us since we hate peppers. And the large pizza wasn't even cut! Tried to call the store, but never got an answer, so my son sent a message online and asked to be contacted. Very disappointed!
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October 2023 by Pr3tty Brown Twiin
Just picked ùp an order for Doordash and an employee older lady with blonde hair just walked in and started touching food. I told the counter guy, he told her and nothing happened. Nasty mfs, yall are fixing ppls food. WEAR GLOVES.
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September 2023 by Elise Hill
We had a problem with our order but we called and the manager was super nice and accommodating and fixed it for us!
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September 2023 by Michelle Marie Engler
They have some of the best pizza I have ever tasted❤️
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September 2023 by Tootsie Lue A.
My specialty pizza was made exactly how I wanted it. Delivery person was very nice and accommodating. I am very happy.
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August 2023 by Trixie A.
My specialty pizza was made exactly how I wanted it. Delivery person was very nice and accommodating. I am very happy.