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August 2021 by Andrea Howard
Posting this review solely to provide Curtis Brown credit where it is due. He is by far the best sales rep that I have worked with at any company! Excellent customer services and goes out of his way to help in any way he can. Thank you Curt!
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May 2020 by Pamela Walbom
All Dentists should take note!! The way Patterson is helping dentists out is to call asking for payment on invoices just over a month old. We have been customers of Patterson for over 20 ;years and never been behind on our bills. Now our office has been closed for several weeks so the invoice was not paid yet. You can bet we will not be using Patterson in the future. Hope everyone will stop using them and work with a company that has some concern for their customers.
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December 2019 by nabia kamel
Patterson has helped our practice a great deal. They have done everything in their power to help us with a smooth transition to our second office. Their support is outstanding. If I were to open another office Patterson would absolutely be the company I would go with. Not only they help me with choosing the best of technology and all the supplies, but also helped me with my marketing needs and all my business needs. Mike and Kristen or Tempe reps have been outstanding.
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March 2019 by David Rice
I've had the pleasure of running multiple dental student and young dentist events with the AZ team. Their commitment to the future of dentistry...AMAZING!
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September 2018 by Kamran F
I have been a Patterson customer in another state for 13 years and have always received excellent customer service. I have been practicing in the Phoenix area for 3 months and have found Patterson here in Arizona to have excellent customer service as well. Pam in service goes above and beyond, she has had service out for my CEREC at 7am to make sure it was working before a patient arrived for treatment that day. My practice rep Robin is superb, she has helped me get my equipment in working order, stock my office appropriately and affordably and answered several questions about local requirements and services. I appreciate their personalized service and wealth of knowledge.
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August 2016 by Kate M.
Our dental office has continually found Patterson Dental to be a complete let down. We have found MANY issues with their products, including their $7,000.00 imaging sensors, and no one seems to want to assist with any of our concerns. Most recently, we found that our imaging sensor was mysteriously not working (in the middle of a busy day full of patients). The remote service from the 800 number was lack-luster at best, and then our local branch followed suit with offering NO solution to our problem- except to wait for a replacement part to come in- 2 days later! Those who have any knowledge of the medical or dental field will certainly understand when I say that it is RIDICULOUS to make a client, someone who is paying for your service, to wait for imaging software- let alone wait 2 days when there is a local branch that is set up to serve you. Though the last person I spoke with was quite understanding, they were still not able to do anything except make excuses for their company. If you're looking for dental software- go Dentrix.
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December 2013 by Anonymous S.
Run for the hills! The service department is HORRIBLE. corporate is PAINFUL to deal with! They have not a clue to the changing dental environment and don't realize they can't treat dentists like crap anymore. DON'T BUY A CEREC MACHINE from them. The sales and sales reps are wonderful, but unfortunately you have to go through this local branch for service and support and they don't give it. Have waited over 2 weeks for someone to come and unfortunately my CEREC crashed today with a patient in the chair! CEREC machine is good but without support it is a money loser!
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September 2013 by Margaret S.
I've had a long relationship with Patterson dental supply and they've always been great with product and service. Jordan The sales rep along with Wendy have been wonderful and accommodating with our hygiene study club.
