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January 2024 by Aaron Haslam
Their posted hours for Sunday state they close at 7:00 PM. I arrived at the store at 4:55 PM, with an employee watching the front door saying they were closing at 5:00 because of staff shortages. I only had to buy one thing, but they wouldn’t let me in. I won’t be doing business here again.
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January 2024 by Stacey Siener
Cashier was too busy giving training tips on the customers dog. As everyone else in line was waiting.
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January 2024 by LaDonna Rice
Prices were good for what I was getting the doggies I was petsitting. Very clean & organized.
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January 2024 by Diana Olver
Great store and great people
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January 2024 by Keyana
The past few times i’ve been to this location there are never any employees in sight and I just end up leaving. Don’t waste your time people.
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January 2024 by brandon ewing
Went in to get some live grass for cats but didn't have any available.
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January 2024 by Webes T.
We like petco because they have just food for dogs brand dog food. Also the workers seem pretty nice.
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January 2024 by Lee Chaffee
I had set up a grooming appointment in person, with my dog, the girl, helping me out, was very friendly, very good, looked over my dog, said she would be personally clipping him the next day. She knew it was going to be difficult, told me as much, because you see my dog is a golden doodle who absolutely refuses to be an inside dog. He loves the dirt, He loves the outside, so his hair was a bit matted in a couple spots. All of this taken into account, she was great, and was excited for the appointment the next day. This morning we get a call from someone, not the girl who originally scheduled the appointment, though, saying that if he was “too matted,” they had to send him into a vet for his grooming, but we could still bring him to his appointment to let them see.As soon as I walked in the door for the appointment, and the woman behind the counter identified herself as the one who called, I knew my dog would not be getting groomed that day. She briefly looked him over, and said yeah, we can’t do this. She tried to make some excuse about how it was for my dogs safety, but was incredibly unfriendly, curt, and rude. It very much came across as she was simply lazy, and did not want to be bothered with what would be an admittedly difficult grooming appointment that would keep her at work any longer than she absolutely had to be. It’s really too bad that some bad apples like this woman Can completely ruin the reputation of a place. In the last 24 hours I’ve interacted with at least six different employees at this Petco personally, five of those individuals were great, but this last one was bad enough to warrant the one star review. Hopefully Petco can identify what is a massive problem, and only retain the good, friendly employees
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January 2024 by Nick
Before you read on, save yourself the hassle of dealing with this store and go across the street to The Pet Shop. At this Petco the fish here are all sickly and dying, tanks neglected and filled with algae. If you can find a staff member, they seem inconvenienced by your presence or questions (with the exception of one dude I talked with). Online will say items are in stock, but they will be nowhere in store, and staff claim they are not in stock either.
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January 2024 by Kellie Ziglar
Great deals and customer service! Very friendly staff!
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January 2024 by Robert Boetel
The peeps know ther stuff!! VERRY helpful. Even the check out peep was good!?
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January 2024 by Anthony Aquino
I easily found what I was looking for, staff was very courteous and pleasant.
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January 2024 by David Reed
Very curious and out going personnel
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January 2024 by Kat W
The store seemed cluttered and not well laid out or well-stocked. Boxes were piled around the aisles and looked messy. Associates were busy talking at the front of the store as I wandered around trying to find what I was looking for.
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November 2023 by Ryan Juárez
Last time I went there I tried doing a return and a tall guy with short hair almost buzzed and glasses was very rude. It took him a while to get to me and when trying to process the return he was very rude and told me to go to another location because I didn’t like his attitude towards me. Definitely will go to HR about this. Don’t know how this guy got hired here, he doesn’t want to work and is very rude. He definitely needs to be fired or I will never come back!