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September 2023 by Vincent Nguyen
Good services. Fair pricing.
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October 2022 by Jay T.
The owner is dishonest and got bad feedbacks from the Vietnamese community. Our family had 2 cars serviced here this year. First car got a loose bumper; he fixed it and when we got home, we found out that the parking sensors stopped working. We called him and he said he didn't touch the them so he didn't know. He didn't bother to look at it again. Second car for an issue with ignition. So he said he fixed it by replacing the ignition and charged us $600. But the car still got starting issue later. So we brought it to another shop and they said the ignition box was a used one. He probably never replaced it or replaced it with a used one. What a liar. The new shop replaced it again and it is now all working.
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April 2022 by Darrell Herron
Tom was awesome he had my car in and out in less time than originally quoted he kept me informed every step of the way attended to all my concerns about my car very nice guy I was expecting a several week turn around on getting my car fixed and he had me in and out in five days if your looking to have auto damages repaired I highly recommend this shop any day
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August 2021 by Loay Patros
I use this shop a couple times and they are doing excellent I'm very happy with their job
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March 2021 by Lora Lymer
Very nice people
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September 2019 by Bao Nguyen
I Brought my car to Hoang who is owner of Phoenix Auto Brokers his estimate of repairing my car from my car accidence. Based on his estimate, I do not have to pay anything $0, and the auto insurance will take care all the cost which is $2969. However, the insurance only approve to pay $1369 for the part and labor which was involve to accidence. Therefore, I have to pay the rest if I let him repair my car. After received the insurance estimate, I asked him to discount to me cause I do not have enough money to pay the rest based on his estimate. He said if I do not have enough money, I would go different auto shop. However, he charged me $1245 ($300 for tear down for inspection, $350 for admin fee and $525 for storage fee and sale tax $70.44) if I do not agree with his estimate to bring my car to different shop. I was so angry because he clearly stated in his estimate that I DO NOT have to pay anything, and NO Additional Charge until the actual repair. I DID ask him about these additional charge, and why do I have to pay while he stated that I DO NOT need to pay anything in his estimate? Instead of give me the explanation for his additional charge that I have to pay if I want to bring my car to different auto repair shop, He warning me that, the fee will be increase cause he will keep charge $70/day if I still leave my car at his shop. Finally, I have to pay him $300 to get my car out his shop cause I realized that I was dealing with terrible owner who did not care about his customer service. I did email him to request his document or paper work to prove that I have to pay that service if I refuse his estimate. However, he only replied that he should charge me for the entire additional fees ($1245). Beware this scam business!!!!!!!!!!! If you do not want deal this situation, you should looking for other auto repair shop!!!!!!!!!!!!!!!!!!!
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August 2019 by Son
Tom is as real as you can get. He'll take good care of your car that's for sure. Will definitely come back in the future.
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April 2019 by Joe Hubbard
Tom is an awesome dude! Bought several cars from him and he will try his best to keep his customers happy (without letting them take advantage of him). Prices are more than fair and can find you almost any vehicle you're looking for!
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August 2018 by Jessica N.
Great service. Fast and decent pricing. From a small job as an oil change to big job as gut out the engine or cool paint job, Tom can definitely rebuild your car.
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July 2018 by Ty Nguyen
Doesn't inspect everything thoroughly and he doesn't have you in his best interest.
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April 2017 by Aziz Kadhi
Hoaung and his team are amazing!
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February 2016 by Brittany R.
Tom's a great guy. He's willing to help with prices and labor cost. Cant beat a $20 oil change!
