Phoenix Children’s Specialty Clinic - Ophthalmology
Hours:
3370 Mercy Rd Suite 213, Gilbert AZ 85297 Hours
About Phoenix Children’s Specialty Clinic - Ophthalmology
The Phoenix Children's Specialty Clinic - Ophthalmology provides a positive experience for patients and their families. Reviewers praise the clinic's main doctor, Dr. Mark Salevitz, for his excellent bedside manner and ability to make children feel comfortable. He is described as "great" and "funny," putting families at ease during the appointment. The clinic's staff is also noted as polite, with patients rarely having to wait more than 5 minutes to see the doctor. The new location in south Gilbert is praised as convenient. The facility itself is clean and sanitized, with hand sanitizer available throughout. However, some reviewers did experience issues with insurance compatibility and billing, which caused confusion and frustration during their visits. One family had trouble getting an appointment scheduled and was told they would have to wait 2 months, only to have the appointment canceled the day before. Overall, the clinic receives mixed reviews. While the doctor and staff are highly regarded, the administrative side of the practice has room for improvement when it comes to scheduling, insurance, and billing processes. Patients who were able to see Dr. Salevitz were very pleased with the care provided, but others warn that the clinic may not be the best option, advising potential patients to "go elsewhere."
Most Recent Reviews
April 2025
The lady at the front desk was horrible. She was complaining about different clients and complaining about her job. Seriously the only time I've ever seen a person act so rude at an phx children's location.
January 2024
Is this location closed like I’ve been calling for a month and no one answers! I guess my daughter can’t have a follow up .. I’m super frustrated as normal as this office is the most I professional office .. the doctor is lovely but the office is terrible , they need new management and staff .
February 2023
The staff is rude and won’t help answer your questions.
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