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August 2024 by Estela Robles
Chris and Kaitlyn were able to take care of everything I needed and made sure my feedback was heard. I had a bad experience at the location near Val Vista where they were badmouthing Chris’s location. Bridget the branch manager from there was aware of the situation and decided to not get involved. Chris on the other hand heard what I was sharing with Kaitlyn and he went out of his way to come out and hear me out and personally took care of everything. Also navigating clean up from the storm the previous night. A true leader helping his team by showing them how to do things the right way!
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February 2024 by Patricia McClellan
Called for customer service. Rep wouldn't answer my quesion correctly. Been thru this for 4 yrs...now have to wait for a bill before I can get things worked out!! Not happy!!!
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November 2023 by Debra Coray
First time visiting and opening accounts. Chris, the manager, was very helpful.
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December 2022 by Xcelia
This is the WORST BANK I have ever used!! Something is ALWAYS wrong. Switching banks VERY SOON. ABSOLUTELY TERRIBLE!!! DO NOT recommend and never will!!!!!
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November 2022 by Mary Alston
I had a very pleasant experience with Audrey and Joey. They helped me tremendously. They answered all of my questions with confidence. I felt welcomed and not as if I was intruding. I went there with the intention of moving my account to Chase. However, dealing with them made me want to stay at PNC. Thank you for hiring capable people.
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November 2022 by steven mesler
People are totally professional and always do a great job PNC is the best bank I’ve ever used
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November 2022 by Amit Patel
When PNC bought BBVA, all accounts got dropped, staff quit. and online access was dropped. Been on hold for hours trying to get it straight with no resolution.
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November 2022 by Destinee Stamper
The app is really slow and they are always doing maintenance on it so I can never check my account.
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November 2022 by Norma Juarez
Great costumer service ?? thank you