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November 2023 by Jim Schad
Very pleasant to deal with. Took a bit longer than anticipated but it is Friday and looked like only two mechanics were on duty. The mechanic was very thorough and polite to deal with.
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October 2023 by Emily Voros
I had a really nice time here!Ended up at Big Brand by accident and left 10/10 satisfied. Oil change was affordable and quick and I recieved some excellent quotes for tires without being pressured into jumping on anything immediately.Customer service here was excellent, everyone appears to be in good spirits and easy-going. Really an overall excellent experience and I'm fairly certain I'll be back for tires soon. :) Thank you!
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October 2023 by Megan Grove
I had an amazing experience with this Big Brand Tire location, Val Vista and Baseline! The Manager, Rueben (The Sandwich Guy), was awesome, the customer service was outstanding, and the tires were exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me and my car. I received a great oil change, tires, balance, alignment, and my car is driving great! I highly recommend this place...Thank you BBT! :)
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October 2023 by Davis Beazer
I got a full service oil change. The staff is very friendly and competent.They were also upfront about pricing, and the cost was very reasonable. Definitely recommend them!
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September 2023 by Angelica S
This my new favorite place! I told sandwich I would rave about them in a review!!!! Ruben, Amanda, Mike and literally everyone working there is amazing. They are great vibes, such good energy, I had fun & enjoyed waiting for my free99 patch - which was the cherry on top! Super great people, which is so rare to find in car business. Gotta protect these people at all costs!!!!!! ? I recommend them!
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September 2023 by Jamie Dixon
I drove to 4 different tires shops before stopping here to get a tire repaired. They were able to get me in and out quick with great service! All other shops had a 3+ hour wait. I’ll definitely come back here in the future.
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September 2023 by mike sullivan
Great friendly service!And I got a great deal on a set of tires for my pick up!I will be a returning customer!I would advise anyone needing tires or service to check here to see what they can do for you.
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August 2023 by Matt Martin
Came here for the first time to get a second quote on my Toyota sienna. Their quote was much lower than the other shop. Customer service was great. Shout out to Amanda at the front desk and Rueben the manager. Definitely recommend.
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August 2023 by YoVonne Ketcher
Brandon was very nice and accommodating. They were efficient and my car drives down the road straight as an arrow.Thank you so much, I greatly appreciated your service today. I will be back and I will spread the good word.
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August 2023 by Amber Loucks
Wonderful reception & timely responses. They also have very flexible scheduling & the owner personally goes out of his way to educate you on why certain services are more efficient or needed. NOT your typical "hustle & push you through" type shop. I will definitely be returning for future rotations and alignments!!
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August 2023 by Drew Carson
Been coming to this location for years for the quality of service and pricing- but what really shines these days is their customer service. Never have I been to a shop where the employees not only get along and have a good time but also extend that experience to you as a customer in an authentic way! Affordable, quality work and superior customer experience gets my 5 stars. GO HERE NOW
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July 2023 by Karalee Malaela
I dropped in for an oil change today at Big Brand and Tire Service. From the moment I walked in till the moment I drove away I had a great customer service experience. I can tell that they are honest, aren't trying to just find things wrong with your car to gain a buck. Good honest customer service is hard to find these days and I got it here today for sure! I'll be back and sending my friends!
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July 2023 by Cathy Morgan
This was my first time at this place and the service was excellent. The young lady at the front was very professional. Uh, accommodating and multiple times ask us how we were doing. As we waited for our vehicle to be fixed.
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July 2023 by DeetDeetGorphino
Went in for an AC recharge and overall it was a great experience. Reuben is kind, communicative and professional. The cost wasn’t excessive and now my AC blows cold.
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July 2023 by Peggy Morales
BB is awesome to work with when you need your car serviced in every way. Reuben and Clarice are the best. Very friendly and professional to deal with. I recommend BB to all who need any work or service needed on your vehicle.
