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February 2024 by Andrew Nagel
QT gets one out of five stars for contacting with BOK Bank ATMs. I attempted to use it, and it took my card for over five minutes, gave me no cash, no receipt, and the customer service line simply tells you to get with your bank and it hangs up on you. For something as sensitive as cash dispensing, this customer service experience is completely not ok. I have no idea if I've been charged, and there's no way to contact the bank given this emergency. QT needs to drop BOK, and bring in an ATM servicer that has actual customer service available to address issues. Cesar had no idea what to do to escalate the issue either. He tried as beat he could, but he couldn't even get me in contact with a higher manager.
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February 2024 by Natalie Rule
Customer service is great. I have had nothing but good experiences. Alex M. in the night crew is super kind and helpful. He was very patient. He needs more recognition! :) Love this QT.
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December 2023 by Resse M.
I’ve lived in this area for over five years and this QT has the worse customer service. Nothing ever works in this store. The icy machine during the summer where Arizona is blistering hot is always down and broken. The ice machine never works. The soda area is always out of order or it’s dirty and it’s really young kids who can care less about Customer service.
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September 2023 by Julian Garcia
Bathrooms are always clean. Rick at the register is always kind and helpful. The pizza is really good & The coffee and Tea are really good, it’s a favorite stop.
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May 2023 by Mark Gray (MarkDoesDrums)
Clean station but their qt kitchen is always bad. They make it all so sloppy and overfill the ingredients you can’t even enjoy anything. It just falls apart.
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May 2023 by Anthony C
April 16th 4:15 pm I said very clearly how much gas, and what pump. Payment processed ok, but cashier failed to enter correct pump #. So I have to go back into store and ask for her correct her problem. As I was walking back into store I remember the same thing happened a few weeks back. As I turned to walk out cashier says try to have a good day. I said it may not be possible. And she says "don't be bringing that in here. I didn't have nothing to with it".I said back "you actually did have something to do with it" she turns her back and walks away and says oh God. Then I say to her I wouldn't be back in here if you would have done your job the right the first time. And she said get out. I said good and then she says how much sense does that make.What you have there is a confrontational employee that doesn't like to do the job that she was trained to do she's conditional.
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May 2023 by Ryan Thompson (BlueSun)
Cookie vendor hooked me up with grandma's peanut butter on the spot. Today was a good day.
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April 2023 by Kathy O.
Power Rd exit off the 202. This location is near the Phoenix-Mesa Gateway Airport. Easily accessed. The gas pricing is comparable with other stations. The inside of store and restrooms are clean. Lots of options for fountain drinks, coffees, and any other grab and go convenience foods. The staff is friendly and helpful. Give them a try
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March 2023 by Sandi Bates
QT's are a favorite of mineNice people, clean store and loads of pr9
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December 2022 by Allexis Hughes
Came here at 10pm. Donut delivery was in front of donut case obstructing old donuts. Inquired as to when the new would be available. Told by female, "at 2 to 3am depends when I get to them. Sorry about that." What?! I am sitting on your parking lot reviewing this immediately after the incident where I could not access old donuts and your employee would not sell me new product. Makes sense!!! Glad I drove specifically here to purchase donuts and you can't move them or sell me fresh ones. Open 24/7 eh?!
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December 2022 by Brooke Lynch
Always such friendly staff and great gas prices. Pulled pork sandwich is crazy good. 10/10.
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September 2022 by Elon M
I love QuikTrip but this one really needs some adults working at it. At least one. I'm watching the employees come up and act like they're paying for candy but they're not. They're stealing the candy. They think they're slick.
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August 2022 by Paola H.
The employee Ryan was a super friendly person! He helped me fully understand the memberships offered and how they worked. He was really kind and allowed me to have a great experience!
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June 2022 by Jeanette
Had a flat tire there and the manager let his employee help me. I am so grateful to them. What a great place and great crew. Thank you so much!
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May 2022 by Vincent Aguilar
Great customer service, but inconsistent services; soda fountain was closed again today and they’ve been out of crushed ice for over a monthGoing back to circle k for now
