Sally Beauty is a go-to store for thousands of salon quality products at budget friendly prices, including hair care, color, accessories, styling tools, and cosmetics. It carries top brands and is great, with helpful and lovely staff who provide appreciated assistance and recommendations. However, one customer reported a younger employee gave a bad attitude when asked about curly hair care, stating current products weren't meant for them and offering no alternative, which felt like gate keeping and was not appreciated. The store offers a free Licensed Colorist OnDemand service for help and all products are backed by a Love It or Return It Guarantee.
