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November 2023 by Ward
Very responsive and hard working. Yuli didn't have what I wanted when came first time. Made some calls and told me when to come back. The entire staff was extremely patient and informative. They even waited for me when had to leave. Very satisfied with purchase. Took 18 days to find right car and resource.
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November 2023 by Jesse White
Joanna was super polite and worked quickly go get me into a car! That girl doesn’t waste time! She was a lot of help and I got a cool car.
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November 2023 by Brandon Islas
Great experience buying a car. Even if your credit is terrible. Joanna helped me out, she helped me get a great car. A Jeep Renegade!
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November 2023 by Jose Hernandez
First when buying from here request a car fax report. my insurance is expensive because car is salvage when I bought the car it wasn’t disclosed to me I found out from my insurance when car was stolen. So I just requested a copy of contract from finance company hopefully I didn’t sign something that say it was salvaged. I didn’t pay to much attention to what I was signing because they where closing so I was rushing. When I Bought my car back in April 2022 costumer service was great my problem began 2 weeks after when I was driving to California when engine breaks done I’m stuck middle of no where cost me $1000 in tow to get it home they where good in picking car up from my house to fix car but I’m stuck pay rental out of pocket while car is being fix so now I’m out $1000 plus $500 in rental. This engine had life time warranty so instead of taking car to dealer they fixed in house. Now a year later car engine breaks down again 35,000 mile later I take to dealer for the life time warranty when they inspect engine they say warranty is void because engine was worked on so I take to a shop to get fixed they said there bolt missing that hold engine & another that go from transmission to engine the cost was going to be 2300 but the fourth they got in to the work it got more expensive it got to the point where shop said that I was better of replacing engine because they couldn’t warranty the work if they fixed it so engine replacement with labor is $7000 to 8000 that’s what car is worth. Now I been call them they keep say they will call me back & nothing. They should at least answer & say straight out we can help even though they should sense they voided the warranty
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October 2023 by Jose H.
First when buying from here request a car fax report. my insurance is expensive because car is salvage when I bought the car it wasn't disclosed to me I found out from my insurance when car was stolen. So I just requested a copy of contract from finance company hopefully I didn't sign something that say it was salvaged. I didn't pay to much attention to what I was signing because they where closing so I was rushing. When I Bought my car back in April 2022 costumer service was great my problem began 2 weeks after when I was driving to California when engine breaks done I'm stuck middle of no where cost me $1000 in tow to get it home they where good in picking car up from my house to fix car but I'm stuck pay rental out of pocket while car is being fix so now I'm out $1000 plus $500 in rental. This engine had life time warranty so instead of taking car to dealer they fixed in house. Now a year later car engine breaks down again 35,000 mile later I take to dealer for the life time warranty when they inspect engine they say warranty is void because engine was worked on so I take to a shop to get fixed they said there bolt missing that hold engine & another that go from transmission to engine the cost was going to be 2300 but the fourth they got in to the work it got more expensive it got to the point where shop said that I was better of replacing engine because they couldn't warranty the work if they fixed it so engine replacement with labor is $7000 to 8000 that's what car is worth. Now I been call them they keep say they will call me back & nothing. They should at least answer & say straight out we can help even though they should sense they voided the warranty.
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October 2023 by Taylor M.
a grimy grease ball sold me a car knowing the inner computer was going bad and my "warranty" doesn't cover hi tech issues over 100,000 miles and the dude sold me the car at 129,000 and said to use my warranty to check it out. I've been driving a vehicle that turns off in the middle of driving for the last 5 months. DO NOT BUY A CAR FROM HERE WHATEVER YOU DO.
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October 2023 by Janet Yates
Simple car co. Is SIMPLY the BEST!! I bought my first car here back in 2018, had such a great experience that I brought my mother in law here 2021 and most recently my daughter and her husband purchased here as well. Kaitlyn works very hard to get you a payment you are comfortable with and everyone is so helpful and down to earth. They always have a great selection of vehicles to choose from and they even have a referral program. Don't waste your time ANY where else Simple has GOT YOU COVERED ?
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October 2023 by Lauren Van Bremen
The team at the Simple car store are AMAZING! As a first time car buyer I was nervous for my first experience but Kaitlin and Amanda both worked with me to make sure I got everything I wanted in a car at a very affordable price.The whole process was stress free and they both were very patient and kind. All of my questions and concerns were answered and because of them, I have my own car!Thank you guys!!!!
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October 2023 by Jeni
Amanda and Kaitlyn made car buying easy. They went beyond taking care of us. These girls are amazing. Let them get you into a car for unbelievable prices. Thanks Kaitlyn for working your magic!
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October 2023 by Melanie Stacy
I bought my car here in February of 2022 and I thought it was a good experience until today I found out that my down payment didn't even go toward the purchase price of my vehicle... I financed the entire amount of the vehicle and obviously my down payment went in somebody's pocket. If you've bought a vehicle from here I recommend you check your financing and see where you're down payment went. When I called to the dealership the finance lady hung up on me because she had no answers for me. Horrible place to do business
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September 2023 by Melanie S.
I bought my car here in February of 2022 and I thought it was a good experience until today I found out that my down payment didn't even go toward the purchase price of my vehicle... I financed the entire amount of the vehicle and obviously my down payment went in somebody's pocket. If you've bought a vehicle from here I recommend you check your financing and see where you're down payment went. When I called to the dealership the finance lady hung up on me because she had no answers for me. Horrible place to do business
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September 2023 by Vangel Sam
Very satisfied with their services.They were very helpful and they spend their time just to helped me to get the car I needed even though the place is about to close. Now I have a car just to get to work. Thank you Yuli and the other lady for helping me.
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August 2023 by Kayla Marie
Everyone was very helpful and made the whole process simple, living up to the name. Sarah, Yuli, Joanna, and another gentlemen I unfortunately fogot the name of all worked with me and got me a car within a week. They worked with my mother before and helped her with financing her first car as well. I strongly recommend them to anyone, especially first time buyers. It's a great company who truly seems to want the best for their customers.
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August 2023 by Raychael Bennett
This place gave me the runaround for about five days said I was approved and then said I needed a cosigner. I got a cosigner who makes more than 120,000 a year and they kept acting like they couldn’t find proof that she owns her own company???! even though she submitted bank statements, and everything else they asked for after waiting a week they finally said that instead of the $1000 they originally quoted me for a down payment that I would have to pay $3000 huge waste of my time and hit on my credit was unnecessary. Sarah was rude and unhelpful and Yuli said she was gonna call me back each day and I would always have to call her after waiting hours for her to call me back. Don’t be fooled by the name of this car store. The process here is definitely not “Simple.”
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August 2023 by Charrie Deuel
If I could give zero stars I would, they sold me a lemon car with KOREN PARTS IT EXPLODED ON THE ROAD. DO NOT BUY FORM THEM. I’m going to have to contact an attorney now if they don’t agree to work with me. Putting my life in danger and never adding a warranty because they knew it was a bad car. Absolutely unacceptable. I’m am disabled and pregnant they would have three lives on there hands if it had crashed.
