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January 2024 by Shaina Guerrero
This is by far the best location! They were extremely helpful and hospitable! I will highly recommend them to everyone who has to use smart start!! I would drive 80 miles for every appointment just to use this location.
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January 2024 by David Rowland
This is definitely the best location! The staff is super kind and helpful and always answered any questions I had and always did an amazing job! They go above and beyond here couldn't choose a better place to go!
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December 2023 by Jessica Hallam
Anna is always extremely helpful! Her customer service is amazing and she has been a pleasure to work with for a situation that isn't so pleasant. I would drive all the way from north scottsdale because I preferred them over any other Smart Start location.
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November 2023 by Jeremy Lien
Ms. Anna is very helpful, patient, and kind.. she is the best. She helps fix the issues and the service time is quick. Mr. Mo is also a great guy and very courteous. Even after being a customer for nearly 2 years, they still continue to help me. Also, they helped resolve the issues I had with the court and MVD. when my truck broke down, Ms. Anna helped provide emergency services and truly is my lifesaver. After multiple device issues as well, Miss Ana ? was very understanding
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November 2023 by Tyrone Grinstead jr
They have me paying a higher price than what the rep told me on the phone. It’s suppose to be $80 a month. It’s not what was promised, I only went with the company because I was shopping around. And got quoted a better price!!! But as it turns out I was slammed. The did not live up to the agreement on the phone. The quote came from a nice young lady in Texas. But I got to the shop and they got me paying more!! I want to rip this out of my truck! Don’t go here!
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November 2023 by Brenda
Great service, friendly, informative, nothing but positive about this location, very easy an non-judgmental
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July 2023 by javi evangelista
Thank you Ana for all your help and support throughout my interlock service journey. Made me feel welcomed every visit. Such a kind soul and an amazing worker. Would recommend to anyone in need of this type of support and service.
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July 2023 by Jennifer Martin
Absolutely LOVED working with this team— professional, on-task, and simply great all around. I would highly recommend them to anyone who (YAY!) gets to have an ignition interlock by Smart Start.
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July 2023 by Joel Redondo Gallegos-Muniz
Ana has been professional and patient with me! Definitely recommend this place to get serviced!
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July 2023 by Anthony Rispoli
Anna was awesome, going through the interlock process was super stressful in most aspects, however she was extremely accommodating in terms of appointment flexibility. When I made mistakes with scheduling payments she waived fees for me on 2 occasions. Service is also very quick. 10/10 I will return for my next DUI.
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June 2023 by Derrick Suell Jr
Process was smooth and easy. Got there for my scheduled appointment, they walked me through everything & did a quick installation. Very friendly and professional. Thank you for everything!
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June 2023 by Taylor Tant
Hands down best service I’ve had at any business i know this isn’t a fun circumstance to be here for, but I’ve never had any problems with any thing they were very nice people i wouldn’t recommend going any where but to smart start on Alma School and Main st.
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May 2023 by Luchia Lopez
Anna is the best, I initially chose smart start because of the drive thru I saw at this location but holy heck… This is hands down the best (smart start) location in the valley. The others I’ve been to either weren’t actually there (listed on maps but either closed or not ever there in the first place) or took forever. I’m a woman alone in these lobbies and have felt so uncomfortable, not by the service providers but by the other customers waiting in the lobby with me. Creeps etc.Anna, and her guys are so quick and all I have to do is roll down my window. Its made me feel so much safer when I have to have my device serviced. Getting a dui is d**** selfish and inexcusable, but I don’t deserve to feel my safety is in danger, ever.I was almost too embarrassed to post a review for an interlock shop on my gmail account but I’m hoping this will help someone else who needs to do their time. You can not beat the drive thru and the crew running it.
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January 2023 by Rosalie Hasseltine
Anna is kind, knowledgeable and practical. I felt ashamed that I needed this service, and Anna made me feel right at home. She was very patient with my multiple phone calls with questions. She was encouraging, especially in the beginning, when learning to use the device was brand new for me.
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January 2023 by Scott
Was on time for my appointment they got right down to business and I was on my way installer was quick and to the point