-
April 2024 by Jennifer Stegman
The place was a mess. The wait was 20-30 minutes. Unfortunately they didn't tell us that and only told people behind us after we'd paid. Poorly run. They also forgot part of the order. Two burgers, two fries; not that difficult.
-
April 2024 by Austin Skamser
Service: awful. The girl acted as if we were a burden to her and went back to her phone as soon as we sat down. Then couldn’t find which table our food was supposed to go to.Food: so salty it was practically inedibleand I love salty foods. All of our orders were wrong even though our receipt clearly said what we ordered. Kids hamburger, two double bacon cheeseburgers, one with no onion or tomato. Nothing crazy but that entire order was a mess. Plus given clear water cups for our sodas.Atmosphere: eating next to an overfilled trash can and all their dry storage items stocked in the dining room?Just overall an extremely disappointing experience. At least get the food right and I’m fine. Literally everything was wrong here.
-
March 2024 by Angel Garcia
Great experience coming in and trying for the first time great customer service great food no complaints here thanks for the
-
March 2024 by Gabriella Renae
3/14/2024 , the girl closing locked the door at 9:30 as I got out of my car to go in , I wanted to get food to go as I had just gotten off work . Yet it says you’re not closed until 10 . Very unprofessional.
-
March 2024 by American Citizen
I don't know what they did to my burger but that was the last straw. The sauce was gooping out the sides, burger was about burnt and whole thing tasted a bit off. I use to love smashburger but the quality has gone downhill. You can get a better burger for CHEAPER at Longhorn across the street. Or a better cheaper burger at In and Out.
-
February 2024 by Donald Duck
One of the best burgers you'll ever have! The sweet potato fries were my mother's favorite! Great food, not much more than scrappy McDonald's. Highly recommend....Enjoy!
-
February 2024 by Patrick Hunt
We ordered delivery. First time in quite a while and we were instantly reminded why we stopped. Even though we are right over the freeway from the location (5min drive)the food arrived cold. Normally the taste is on point, however it was not the case this time. The smash tots even cold were the best part of the meal.
-
February 2024 by Carol Sanchez
I'm giving one star because they no longer serve haystack onion rings.
-
February 2024 by El Rockwell
Pretty good
-
January 2024 by J Rosario
When I placed my order via phone, I was greeted by Kendall. She was very monotone, non-friendly, and just kept asking me, "Anything else?" When I arrived at the store, I wasn't greeted by anyone and she seemed to be in a bad mood. She didn't know how to redeem my rewards, and had to receive assistance from management on duty. Then, they forgot to give me my two drinks for my kids meals. When I called, I informed them and they said because I paid with cash, there wasn't anything they could do and blamed me for forgetting the drink, saying it was my responsibility to ensure I got my items, even though I was never given them. I asked to speak with management, and the manager on duty, a Caucasian middle aged female, with blonde hair refused to give me her name. I also noticed that I was overcharged for grilled onions when it was just supposed to be a substitution for raw onions, which has never happened before. I am very disappointed and will not be continuing my patronage at this location. I would appreciate a refund from customer service, or I may not return to any Smashburger in the future.
-
January 2024 by Austin Hinz
I went here on Jan 23rd, 2024 for lunch and was told by the cashier when ordering they don’t offer to make burgers a meal. So I was charged everything a la carte. I would love corporate/management to respond to this as I have gotten meal combos multiple times at this location in the past.
-
January 2024 by Stephanie Brand
Burger wasn't that
-
December 2023 by Brian L.
I ordered a classic Smashburger and small smash fries. This is the first time that the fries were lukewarm and limp such a disappointment. Will think twice about choosing Smashburger again.
-
December 2023 by That one mouse
The burger I had was amazingEdit: Went back again and while the burger wasn't as good, it was still amazing.
-
December 2023 by Services
Food is always good. Just the smash frys was not smashing they were cold and not seasoned all the way. Burger was cooked
