-
November 2023 by Monica Clarine
I took my car in for an AC check because I saw a sign for $19.99. They were quick to diagnose the problem and explained what needed to be done. They gave me a full write up of the problem and a quote. They did not try to push more service or work on me. I’ll definitely keep them in mind for the work I need done.
-
October 2023 by Rebecca Rosane
Jorge was very nice and helpful. They explained the issues with my car to me in a way I could understand and were very patient and helpful with me. 10/10
-
October 2023 by Heide Barrowman
After I got off work on Friday noticed that my car had an issue starting. Fearing it was my battery, called Jorge at Spencer’s and he was able to get me in before they closed for the weekend. I highly recommend Spencer’s and will use them for all car maintenance.Service: Auto battery replacement
-
September 2023 by Tracy Blankenship
Spencer’s went above and beyond to help me fix my car to pass emissions. George was super nice and truly cared. I would recommend Spencer’s to anyone needing work done on their vehicle. They don’t lie and try to cheat you out of money like other places do. Most honest and they did what they said they were gonna do and discussed prior to repairs. They should be recognized for their hard work and dedication and for getting the job done. Had cylinders & valves cleaned replace catalytic converter and a few other thingsServices: Exhaust
-
September 2023 by Laurie Wyssmann
Excellent for car maintenance and repair. They don’t bait and switch. They don’t up sell. They plainly explain positives and negatives on the condition of the car. Highly recommend!
-
August 2023 by Julie Tuffly
The shop on baseline and Lindsey was great they got me in quick and got the job done within couple days and worked with me on my schedule as well as theirs. Customer service was outstanding, always answered phone when I called and answered all my questions. I’ve only been there once but I would definitely go there again based on that first visit.
-
August 2023 by Linda Mathieu
Let's just say I've found my new auto repair shop. Best diagnostic check I've ever seen done on a vehicle. Even came with photos. Free Uber rides to and from. Friendly, honest and reliable. Definitely recommend!Services: Auto brake repair
-
August 2023 by D.A.
Needed help diagnosing a A/C system in a truck I purchased. the guys at spencer auto helped me out in finding out what the issue was and giving me some guidance on what needed to be replaced. definitely recommend and would use again. Very upfront and didn't try to sell me anything I didn't need and did not get upset when I declined to purchase a part they recommended.Service: Air conditioning
-
August 2023 by Timothy Chesher
picked up my car yesterday after it was there for an alignment .As soon as i got out on the street I heard grinding coming from the floor board. It happens on acceleration. Somebody who can't drive a manual transmission or drove it really hard or both did this. Noticed it right away. Sounds like a pressure plate scraping. Now I get to wait and see what happens. I have said before , and relatives also, that so often you pick up your car from here and something new is wrong now. A new noise , it rides different , or the radio stations are all messed up. My brother in law has stopped coming here for this reason and now me tooService: Steering & suspension repair
-
August 2023 by Jay Wilson
Check engine light was on and code was for running lean. They “did a diagnostic test” and said it was the mag sensor. 600 dollars later it wasn’t even the problem.(Update)The operation manager will reached out to me to try and make things right. It put a bad taste in my mouth but if this part I ordered doesn’t fix the issue I might try and give them another shot.
-
July 2023 by danielle barr
I will start by saying that there customer service is awesome and the men at the front desk were very polite, hense the 2 stars. As far as the pricing they quoted me, it was literally more than double where I ended up getting my car towed to from there shop. $12,000 for a used motor is insane and is more than the car is worth/ what i paid for it. I ended up taking my car to a shop in tempe who is doing it for 5,000. I literally cried when I walked in and they told me how much the repair was going to be.EDIT: if you dont install used engines then why did you give me a quote yesterday for $12,000 for a used engine with 55,000 miles on it?
-
July 2023 by Sharon Larson
I will bring my vehicles to this place all day long! They are perfect and they did everything perfectly to a teeeee! Thanks Spencers
-
June 2023 by Tisha Krause
Spencer’s is very thorough and we have had great service with our vehicles. They communicate and solve issues, even if they happen after we have the vehicle back. Great customer service & genuinely care.Services: General repairs & maintenance
-
May 2023 by myah majestic
Long story short, ive had issues with mechanics taking advantage of me before.These guys were AWESOME, super kind and very thorough when explaining what was wrong with my car and their input on what i should do. Great customer service!
-
April 2023 by Vicki R
Their cost came way under what most other shops wanted to charge, and their work was great. Also, they communicated with me every step of the way, which means I knew what to expect at every step. The repairs were done earlier than I was originally told.Service: Steering & suspension repair
