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March 2024 by Kameryn McWhirter
Only ever one employee present. I’ve ordered timed orders via the app and 75% of the time I have to file a claim with my bank, because it isn’t ready, I have to get back to work and they refuse to cancel the order. If you don’t care about how long it will take, it’s still good food. Don’t get mad at the singular employee working that the franchise owner and general manager refuse to support, they are doing their best.
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January 2024 by Billy Alexander (XDubkdad1x4xDadsX)
Manager is awesome!
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November 2023 by Cr Gb
They don't allow customers to use the restroom.
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November 2023 by Heather Clevenger
The worst place to ever go they didn't have restrooms for customers to use. Then when I left to find a restrooms I went back to order food I was told no so this place sucks. Pleaee take your family where the customer service is on point.
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October 2023 by Christopher Olthouse
Dirty little store, no public restrooms, unfriendly staff.
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September 2023 by £ The Count Of Monte Crypto ¥.
The problem with franchised locations is that the values of the corporation rarely find their way to the staff. As per my other reviews, you'll see that Mesa is far from the most ethnically sensitive place on earth. However, this location is worse than most. Due to the fact the location advertises its acceptance of EBT, one would think they would be more tolerant than cash-only locations. Yet another one of those times where it is unwise to be assumptuous. During my visit, which came on the heels of visiting the job development center in the adjacent complex, I stopped by to grab some snacks en route to my final destination. From the outset, the vibe was clearly tense. For whatever reason, the staff was immediately on edge, despite the visit occurring in the middle of the day. Sensing that my presence clearly made the staff uncomfortable, I decided to ask for an item and use the restroom before departing. Clearly a mistake. I was told that the restroom was not for me, despite the sign saying otherwise, and then found myself in this awkward staring contest with the woman behind the counter giving me the angry eyes. Not wanting to end up a "stand your ground" statistic from either a vigilante patron or one of her equally motivated coworkers coming to the rescue of the damsel from what they more than likely perceived as a Tom Robinson, I beat a hasty retreat, vowing never to return.If you're looking to visit this location during your MLB fan experience, I strongly suggest against it. If you're absolutely married to the idea, use the app to avoid the scenario I found myself in.Overall, this place is not the best place to go if you're of African descent. There are other locations that value not only your business but will also treat you in a respectful manner.As you can see from my other reviews, I have not had the most pleasant experiences lately. However! At great personal risk to myself, I write these reviews based on my experience so that others will benefit from the experiences that I have. I encourage others to SPEAK UP! Your voice can assist others to avoid potentially detrimental situations & as always do your own research!
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August 2023 by Gracey Wooden
Always out of things, never properly stocked, homeless harass you before you walk in, not a safe environment for the staff or customers.
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August 2023 by Bianca R.
Came in after 6 on 8/14/23. I didn't get the workers names but those two guys are awesome!! They're very kind, respectful and deserve a raise!
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August 2023 by Richard Elliott
Always love the subs here my wife and I will be back .
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July 2023 by Shannon Kelly
This is the worst store I’ve ever stepped foot into. One guy working at 8:19pm with another floating around giving customers dirty looks. Hand has a sprain wrist brace and is completely useless. Other guy trying to do pickup order telling the walkins they will just have to wait, he’s too busy. And God forbid if you need to use the restroom while you wait, they refuse to let anyone use it. Says that’s management’s order. How are you still in business??
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April 2023 by Tim S.
I was a regular, stopping in a couple/three times a week whenever I worked remotely from the cigar shop in the plaza. They lost my business tonight when I was was the only customer waiting and I was told to wait by an employee who had just finished with a customer ahead of me. He finished with the customer, didn't say a word to me while I am standing there waiting, went in the back room and then came out to the counter and started to put on gloves while he finished chewing whatever he had stuffed in his mouth in the back room. Tell me you are clocked out or going on break. I could understand that. I cannot understand the attitude and there is no excuse for eating in front of a customer like that, especially in the prep area. I get it won't make a difference to that franchise owner that my $50 a week won't darken their drawer however, the reader here should lower their expectations if they go to this location.
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April 2023 by Margarita Tsosie
Haven't had a 6in. Chicken Teriyaki sub in a long time.. it was SCRUMPTIOUS && very SATISFYING.. thank you subway for your patience && understanding when there is a BIG order like it was today.. employees are prompt & courteous.. ONLY problem was there are any public bathrooms.. other then that enjoyed my visit there..
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April 2023 by Anthony Pankey
Stopped by for a post workout sandwich and the service was very slow and the ingredients did not taste very good. I had got the Champ sandwich and just was not a fan. The cheese taste like it's very old. The chicken tasted like it's been reheated 4x. It's a no from me.
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March 2023 by Wasim Moughaouiche
Customer service is always friendlyThe prices have gone up latelyThe veggies are fresh, and they are always glad to accommodate the sandwiches to my specifications
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March 2023 by Rae C.
I'm not sure if I've ever wrote a review for this place. But growing up I always was trying to find a really good subway and they've come and gone but this one really does have to be my new favorite. My sandwich is always good. And there's a lady in there that is just so kind and you can really tell she cares about her sandwich making and customers feelings. Her name is Francisca. 2 times now she has gone above and beyond to make my order amazing. And it was a pickup order both times. She could have just slapped it together but really for real, I can taste the love in both the sandwiches she made for me. This is definitely my few favorite location
