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November 2023 by TheBastardKing
After spending around 3 weeks shopping for a Challenger or Camaro and either getting denied or asked to make a down payment around 50% of the cost of car i thought i was S.O.L. but then calls these guys. Not only do they find the perfect car for me with a low down-payment (even deferred most of it for 30 days) but these guys literally drove an hour all the way across town to come pick me up and after a few issues with financing and then insurance most dealerships would have told me to go beat rocks but not these guys. We worked through the problems and i drove my new Camaro home. Im serious, dont hesitate to see these guys. They treat you with respect and it actually seems like they're more concerned about you than just making a sale....it was kinda weird ? but really nice for a change. Really just a great group of people here with a ton of cars thatll work with you especially if youre a pain in the butt customer like me;) 11 outta 10 stars easy...ill definitely be back!
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November 2023 by Cumorah Cluff
Right off the bat I was greeted and already test driving the car within five minutes of getting there. James was very helpful in our car purchase! The process was pretty straight forward and made the car buying experience not so dreadful. Would highly recommend this place!
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October 2023 by Christopher Condon
Purchased a vehicle sight unseen and had it shipped. James made the process very easy and was super helpful. Did find an issue after taking delivery, but James and team quickly took care of everything and didn’t leave me hanging. Thanks!
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October 2023 by Den R.
Do not purchase from here i am a single mom went down there with a promise from desmond to trade in my truck straight across I asked to confirm as i am a single momAnd driving from an hour away with my newborn. They tried to put me in a trashy vehicle and take my truck and then ask me for more cash ! I said rhis was not what we had discussed i was there hours with my baby sweating sitting in a car that ac wasnt even working he said oh yes i would get this one or this one and tried to get me into more expensive vehicles to finance me. I kept telling him what i hd initially said i cannot finance i am a single mom with limited income i do not get help from the government or child support i just need a relaible vehicle he told me he would give me gas money for wasting my time i asked him for the gas money and he is saying he will not give me anything now. I have had no gas to take my son to his drs apt because he wasted my time and lied to me. These people take advantage and lie. They even know their vehicles are trash he told me many vehicles that he wouldnt get when i was there
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October 2023 by Leah Evans-mccullough
James Hunter sold me & mu husband a 2016 Jeep!! He was amazing! Full of knowledge very helpful ..
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October 2023 by Derek Merrifield
We were traveling thru the area and checking out a new tow rig. We contacted a salesman, Calvin, and he worked with us on financing before we even got to town. When we got to the dealership we met Calvin and the team, they took good care of us. We got the new tow rig at a good price. We even took the rig back a few days later as a sensor was malfunctioning. They didn't hesitate to take the rig and fix the sensor right then. The staff at Sullivan Motors was wonderful to work with. We would definitely do business there again. The only knock would be that they never have us a bite of their food....maybe next time. Do your research, know what your looking for, and the staff at Sullivan Motors Company in Mesa, AZ. will take care of you!
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September 2023 by Clay Gibson
Great experience working with James Dembecki at Sullivan Motor Company. Super quick, very efficient -- purchased a Ford F150 and had it delivered out-of-state in under 48 hours. No issues, very fair price. 5 stars, would recommend!
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August 2023 by Brieann Liedtke
We purchased a van from here a few months ago. It took time for them to fix some issues and it was hard getting straight answers. Finally picked it up and had to take back the next day for the transmission leaking. Never got the rest of the part for the Jack that was promised as well. We waited for our paperwork from the finance company to be sent which never arrived. Our first payment was barely a week late and we get a call from Marla demanding that we return the vehicle immediately she stated we either drop it off or have them tow it and if not she’s reporting it stolen. We had already made a double payment to the lender and she said I don’t care the contract is cancelled bring it now. We went and purchased a different van from another dealership that was great. When we dropped off the van the finance manager had no idea what was going on. He’s the only one that was nice and wanted to try and fix the situation and we declined since the way we were treated was the worst ever and we had secured another vehicle to make sure we had one. Never trust this dealership
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August 2023 by Blandy De Reza
I had a great experience with Sulliva Motors. George (Baba) helped me and the customer service was amazing. He treated me like family and was patient with my questions. He made sure I was happy with the purchase I was making. He went over and beyond to help me purchase the Jeep I liked. The financing department also worked their magic to get me the price I was looking for and get me approved. Will definitely keep coming back once it's time for a new vehicle. ? ????
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August 2023 by Brieann S.
We purchased a van from here a few months ago. It took time for them to fix some issues and it was hard getting straight answers. Finally picked it up and had to take back the next day for the transmission leaking. Never got the rest of the part for the Jack that was promised as well. We waited for our paperwork from the finance company to be sent which never arrived. Our first payment was barely a week late and we get a call from Marla demanding that we return the vehicle immediately she stated we either drop it off or have them tow it and if not she's reporting it stolen. We had already made a double payment to the lender and she said I don't care the contract is cancelled bring it now. We went and purchased a different van from another dealership that was great. When we dropped off the van the finance manager had no idea what was going on. He's the only one that was nice and wanted to try and fix the situation and we declined since the way we were treated was the worst ever and we had secured another vehicle to make sure we had one. Never trust this dealership. A one star is even to much for this dealership
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August 2023 by Tory Harmsen
Received excellent service today to purchase my new Chevy Tahoe. Came here specifically to see Tom, as I had been told how helpful and honest he is. Couldn’t have been happier with how the purchase of my new vehicle went. If you are looking for a car salesman that will make sure you get what you’re looking for and not give you that stereotypical car salesman feel, go ask for Tom. I dread dealerships and Tom made this process seamless and truly enjoyable. Thank you again!
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August 2023 by Ninasimone Holiday
I visit Sullivan motors today, I had the pleasure of speaking with Ramiro Cruz.As I pulled up, he was the first person to stand up and walk toward me with a lovely smile upon his face.I got out my car and reply, i see you gone to take care of me today.Yes, he reply ask me for my name and introduced himself.I told him what am looking for, I more likely drove him crazy.He was very patience and gave me 100 percent attention.Ramiro customer service is out of this world, I did purchase a car and very very happy with the selection.Thank you so much Ramiro, YOU ROCK.You are a SUPERSTAR..........I left feeling happy and excited.You are my shining star today, You made my birthday so special.Thank you OHosk
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August 2023 by Virginia Fernandez
I purchased a pick up. And right Away I notice small issues They did take care of them after 2 weeks. But That time I noticed the transmission had a hard shift And didn't go in all gears So I tried returning the truck to them which they refused. They made me a promise that they would take care of the transmission. I would just have to make an appointment With their shop and it took 2 weeks And as soon as they looked at it. They told me that I would have to take it into a dealer because it was a recall. And they said if that didn't take care of the transmission that they would take care of it. So I left thinking that they would help me out If this didn't fix the issue. So finally got the truck into a dealer they replaced a part Didn't fix that issue took it back And they literally told me I was out of luck. So I was very upset and I went to go pick up my truck and I literally met someone there. That was dropping off the vehicle because they were going through the same issue with them. So this just shows these people Do not care and will screw over everyone
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July 2023 by Julie J.
I have always gotten my cars/Jeep from Sullivan Motors and I get the best treatment each time! Most recently used their service department and I was impressed as to how quickly and effectively they resolved my car troubles.Thank you Sullivan Motor!
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July 2023 by Dan Schwartzman
I've been in with friends before and they had good buying experiences so I went in today to join their sales team. I'm looking forward to working here to help individuals and families get into quality affordable vehicles. Tons of inventory so something for everyone.
