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January 2024 by federico f plata
Very professionals
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January 2024 by Ron White
Good service
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January 2024 by Rick Morrison
I just went in and got the free thing for the month, and everything was cool.
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January 2024 by Vance Inouye
I've always had exemplary service and advice from Melinda at this location.
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December 2023 by Mark S.
Chaise has been involved in a somewhat complex consolidation and upgrade for our personal family communication system from the gate. This fine young man is indicative of the other members of his Team....with a Capital T! Multi lines in both I-phone and android systems. Watches, phones now; (maybe some speakers soon) insurance and physical protection for all devices. Katie closed the deal with us. Months later we are still stoked!
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November 2023 by Yolanda Reed
Best customer service from Melinda and Matt. I thought for sure we lost this kind of service but as soon as we walked in they were busy. After about 10 minutes Melinda came out and fixed my friends phone without trying to sell us anything. It fast and easy and Melinda and Matt answers all our questions. So if you want something done right go to that store. There the best. Thanks to you guys my friend is very happy.
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November 2023 by Jose Sanchez
I usually am not one to write reviews, but I feel like this time it is worth it to write one and to recognize someone working at this location. I had issues switching form Verizon to T-Mobile because an online chat representative set me up as a "new customer" instead of porting me over I didn't have service for 2 days because they said it would take time, but that wasn't the case. I eventually came to this location and an employee named Swede, helped me out tremendously I mean tremendously. First, he got my old number back, so I was able to get the promos they had available at the time then got my service working. After that, there was something out of his power, but he then called T-Mobile support and sorted it all out he was at least 20 minutes on the phone call, but I appreciated the fact that he stayed on their telling them my situation. I feel like he deserves some recognition for all his help and effort and helping me out better than the online representatives because they just had me going in circles.
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November 2023 by Mark Knops
Melanie at this store was patient and superhelpful in setting me up with a new mobile phone and wifi service.
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September 2023 by Ali Chole
The employee I worked with was kind, attentive, and helpful. He got me the phone I wanted and got me out quickly after helping transfer my SIM card. I give three stars because the price to pay just to add a new device to your plan is outrageous for subpar service!
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September 2023 by Kim Brown
Today I need to setup for my new phone with T-mobile so I call T-mobile shop near my home on Southern Avenue the man picked up my call refuse as he said their shop don't have tool to transfer my old data to my new phone. I call shop in 1940 W baseline and Swede R picked up my call he listened to my explanation then asked me to bring my old with new phone includes charge to the shop. One I arrived he helped me all of my needs carefully and after all he asked me to checked make sure everything as I expected. He is so dedicated and high responsibility I definitely come back and take any of my friends to ask him for help. T-mobile should have more staff like him as services industry is very competitive. Thank you Swede R for your kind help, highly appreciated.
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September 2023 by K Schroeder
The team member Swete helped us and was wonderful. He helped take care of all the issues we had and went out of his way to help me when I didn't understand how to take care of my Netflix acct. Very helpful and understanding. Thank you.
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September 2023 by Shirley Wright
Had great help today, but tonight my phone doing same thing, cannot connect calls , can only text. I think it may be phone...only 3 months old!
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July 2023 by Ian Crosby
I’ve been through a lot of stuff the past week and a half losing my phone and Jill and Melinda were both extremely helpful, patient, and understanding with me the entire time. The store is clean and welcoming and the staff is overall very friendly. Thank you guys so much for your help, it meant a lot to me!
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June 2023 by Deidre Haney
This place is excellent to get advise and fixed which I always go to them at T-Mobile and I'm happy of one of staff was there fir me to help me out with my Samsung Pixel-5 cell ? fone???She was there for me Exspecially I was hearing impaired then I loss my hearing to deafness but mean times will hear again to have Cochlear Implant ? Surgery's in December or January? I'm looking forward to this celebration ? to hear ? and as for now I'm happier how Melinda help me out and her understanding my situation of my cell ? fone❣️❣️❣️??? As for now I'm disappointed their store is ((CLOSED)) as I needed help again!!! WITH HER KNOWLEDGE ?.. WHEN THIS STORE GOING TO BE OPEN!!THIS IS ONLY PLACE I WILL GO TO THIS LOCATION ❣️ THANK YOU ~ MELINDA YOUR CLIENTS-DEIRDRE HANEY ???✌️YOUR THE BEST ?
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April 2023 by David
Got my new Samsung galaxy for good deal. Thanks guys ?
