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January 2024 by Diana Fisher
The customer service great
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November 2023 by Christy English
I staff is always very helpful one of my favorite places to shop and will continue to do so.
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August 2023 by Tracy Rosburg
There were three snobby acting sales associates present & casually visiting with one another when my daughter and I entered the store. There were no other customers in the store, and we were not even greeted or offered any assistance. I was looking to purchase numerous items for an upcoming trip, but decided to go elsewhere for my needs. I will not be returning to this store. The sales associates were so friendly and professional at LOFT a few doors down & I was able to find a new wardrobe for my trip!
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June 2023 by kathy
Quality
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April 2023 by Kerry MacAndrew
Customer service was horrible, I wasn't acknowledged, even though I was the only customer in the shop. When I finally went up to the counter to ask if they carried blazers and work attire, one of the two clerks, who had been in intense conversation the entire time, said - not anymore and then went right back to talking with her coworker. I had a similar experience in a nearby store and I'm almost positive it was socioeconomic profiling - I won't be back to this store or any store in this shopping center. Very superficial and rude.
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October 2022 by Kathy Sullivan
I have been in this Talbots twice and both times the sales people on the floor were to busy to give me the time of day..no problem CHICOS and J JILL were both very helpful. Plus the clothes were more stylish.
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September 2022 by Patty R.
I love this storethey are always very warm and friendly when I make a purchase or a return! It's my number #1 place to shop for clothes
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September 2022 by Mi A.
Store of course is great. I know it was the end of Labor Day, but although the gal that waited on me was "polite" she wasn't very helpful or gracious. Sorry, I am spoiled on the gracious customer service on the phone at Talbots. She just tossed my returns out of the bag and didn't even put them back in. A bit flippant.
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July 2022 by Red Back
Excellent staff in a lovely store. Plenty of sizes of plenty of clothes.
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April 2022 by Pamela Olstad
Nice store but expensive.
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December 2020 by Liz Johnson
The sales associates were not nice. I came into the Dana Park location with the mask on but not covering my nose because I have asthma and the manager there told me to pull my mask up above my nose when I explained to her that I have a medical condition and I keep it over my mouth but not my nose because I have asthma and have problems breathing . she said that I needed to pull it up that other customers don't like it and I need to wear the mask fully covering my face. She was not nice and according to the mandate she was not correct I do not have to wear a mask if I have a medical condition. regardless I will not be coming back and I will not be shopping at talbots. It is interesting though to see that other reviews have said that these sales associates are not friendly I agree.
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February 2020 by Regina Arthur
Excellent customer service friendly and always willing to help staff
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January 2020 by Ann O.
I stopped in because I saw a dress that I liked online and I wanted to see it in person and also to see what size would fit best. I normally wear women's petite and this store does not carry my size but sometimes I can fit in a regular Misses or a regular petite. I decided that it would be best to order the women's petite and have it shipped to me. A sales associate, who was initially very pleasant, helped me find the dress in my size online and suspend the order so that I could then pay for it on the register and have it shipped. While she was helping me, another sales associate stepped in and took over the register. Initially, I did not mind but then that same sales associate told a woman who was waiting that she would be right with her and made it clear that she would be next in line. The sales associate with whom I was working then told me I could go and stand on the back of the line and she would help me when it was my turn. I found this extremely disrespectful since I was standing right there and the other sales associate took the register. I never mind waiting my turn but I do mind others being allowed to step in front of me as if it is no big deal and then the sales staff encouraging it. I left without making the purchase. The sales associate followed me into another Store to tell me that she would be happy to place my order when it was my turn or give me the number so I can order it online myself. Very unprofessional behavior and I will not return to the store. It's a shame. Talbots has nice clothing for professional women, a variety of sizes and decent durability. However, they really need to train their sales associates better. If I am going to spend my money, Talbots is certainly not cheap, I at least expect to be treated with respect.
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September 2019 by Shelley Berg
I am loving this place
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May 2019 by J. P. Greene
My daughter-in-law enjoys Talbots' clothes and introduced me to the store. I'm glad
