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December 2022 by Heidi Gardener Aka Clarissa Jenkins
Great people, no hassle and excellent service. Love this bank. Will have no other bank. All the rest are far far below.
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August 2022 by Martin Garza
I don't know what the hiring process is ,but it looks like anyone that can say good morning can get a job here no banking experience needed the customer service here really is horrible an if call the 800 number they're just as incompendent as the tellers paid off my loan on my truck cash an I have 10 business days incase i change my mind an want to a new loan it before I can get my title ,once I get it I'm done with this mickey mouse wanting to be a credit union
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January 2022 by Kendra Deanne
This locations ATM is not a co op Atm.
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January 2022 by Erin C.
The customer service at this branch needs some serious help! We have been working on an auto loan for a week. Every time we would call the wait time was over 50 minutes!! Then the day comes to sign docs and they said one of us could sign electronically due to having COVID...well after being in the branch for TWO hours that was not the case! So- we had to get the second signed to get to the branch in person. After signing ONE doc, the bill of sale we have waited another hour and still NO loan documents to sign....we did as much as possible online to avoid this but are still in the branch for over THREE hours to sign already approved loan docs....unbelievable!
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December 2021 by Coh Bo
Rayden at Alaska is a great professional, hard working individual that helped me through a rough time. The transition was smooth and easy. Thank you Alaska for keeping it chill! ???
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October 2020 by AL Lopez
Good customer service friendly
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November 2019 by Zombie Bug
This TCF branch has always been polite and efficient, I've never had an issue here.
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September 2018 by Sheila Hillenbrand
Worst bank i have ever had in my life !! It's taken now two weeks to try to get my paycheck to clear because the banker gave me incorrect account number... and now they have my check on a week hold and aren't releasing it ... customer service is terrible! No one knows what they are doing .. canceling my account
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April 2018 by Troy Munson
They charged me $6 for debit card withdrawal plus the other bank charged me $3.50 so I paid $9.50 to withdraw money from my account.They have very few locations so you are almost forced to use another banks ATM machine.They mail no statements everything is on the internet which is risky ,I was the victim of identity fraud years ago but not at this bank.Tellers okay
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November 2017 by cash karges
They charge you overdraft fees for no reason
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May 2017 by Joe Smith
Horrendous customer service. Incredibly terrible and rude tellers. I'd rather let a homeless drug addict watch over my money than have to deal with this bank ever again.
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October 2015 by Craig Smith
The customer service is excellent. I have my savings account with them and appreciate the fact that they're not all over the place. It actually helps me save my money. The have great hours too. Including Saturday hours. So that if I do need to go in, they actually open. I completely recommend TCF Bank.
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March 2015 by Sowbore Doerue
DCF is a great bank anytime I go there I get a good customer service the people in there are all great they always take care of your needs I'll recommend to TCF bank to my friends
