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December 2023 by Patrick B.
I am a winter visitor and used Alaska in 2022 and this year 2023 Global. I am using as a shared branch. The people that I have worked with are just Great, The Great in smiles, attitude, efficiency, and courtesy. The office is special and location is good.
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October 2023 by Dale Schaul
Always the best
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September 2023 by Douglas Campbell
Quick curiosities
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December 2022 by Leslie Brady
I do my banking online and I hate their website. I can't see my transaction details at a glance, I have to click each one open to view it. Only ACH debit, date and amount are visible, not the store info. I can't do a transaction search for a specific amount or for a specific description, only a "from-to" date search. It takes so long to work through my transactions that I get logged out. There is no timer to give you a chance to continue working, it just closes out, makes you log back in, and enter your search dates all over again. Then you have fins where you left off and click open your transactions again. I plan to leave Alaska Federal because their website is terrible.
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November 2022 by Lacey Whitehead
We have been members for many years, but needed to open multiple new accounts. Logan was awesome and very knowledgeable—and FAST!! I highly recommend Alaska USA, this branch and Logan Duncan! Thank you!
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October 2022 by Osman Cruz
I like this bank. They have good customer service. It's always clean and organized. Every time I have gone inside the bank, there's hardly ever anyone which is nice because you go right to the window. They have enough reps behind the counter to take on a busy day if that is the case.
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September 2022 by Nina Que
This is my favorite banking entity. And this location is full of helpful, knowledgeable, well mannered tellers. I love banking with credit unions.
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August 2022 by Misty Crofts
Very easy to work with no matter what you are trying to do. It is a pleasure doing business with them. A company that makes life a bit easier!
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March 2022 by Chad U.
This isn't a shot at any individual working for this bank but this bank as a whole. If you are tight on money, please don't bank here. The app doesn't show pending transactions or a current balance for pending transactions, so if you rely on that, you will be over drafted and charged fees. They told me my work check would be in my account a day or two before it usually is scheduled to be deposited, but that is not true. They put it in my account around 2 am the day it is supposed to be deposited. I unfortunately have to use cash advances due to my situation and on Thursday (when my check is SUPPOSED TO be deposited) my check and a payment request for the cash advance is sitting in there and they process the cash advance repayment but not my check that I was waiting to repay it with, and doing this, they charge me $25 every time. Weird they can process the request from a company but not my check that I am able to pay for it with abs leave my account negative. Horrible experience with this bank, will be moving banks once my account clears.
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March 2022 by Cindy B.
We had some business to discuss with a person in this Credit Union and she went out of her way to help us! I called and left a message but all she could get was my name, so she took the time to look up my phone number and called to see if there was anything special I needed, or if I had any questions about anything? I really appreciated that Courtney went out of her way to call me back! I was also very impressed with the products they offer and how nice everyone was to work with. They all had our best interests at heart. I love Alaska USA Federal Credit Union!
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August 2021 by Serving Jesus Sinner Saved by Grace dr joe gering
Mariah, Marisa, Jaron, Brandon, Molly, Ivan all 5 star bankers. Friendly. Professional. We have been customers since 2013 out of Colorado and 3 branches here in Arizona. Transition was a bit stressful for all, but these guys mastered all the difficult changes well. Highly recommend.
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June 2021 by Priscilla Frost
Had a few "hiccups" when they switched over from TCF but that's to be expected. They were always there to help and try to put things right. I've never had a problem withdrawing money, cashing checks, deposits......The 1 less star is for missing my FEE FREE change counting machine for "TCF CUSTOMERS" LOL
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June 2021 by Allison Keyes
Jeremy was awsome he knew all the answers I had about several different things he had great customer service. Thank you for all your help.
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March 2021 by Senia F.
I am so glad this branch is open. They are making sure your are safe , all staff were pleasant and friendly. There was no wait time and Jaron was helpful in answering ally questions.
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December 2020 by dr. joe gering
Mariah, Marisa, Jaron, Brandon, Molly, Ivan all 5 star bankers. Friendly. Professional. We have been customers since 2013 out of Colorado and 3 branches here in Arizona. Transition was a bit stressful for all, but these guys mastered all the difficult changes well. Highly recommend.
