-
March 2024 by Jim Works
I have been a loyal member of The Gym for over two years, valuing its community and the resources it offers to support my fitness journey. However, there are several areas where I believe improvements are crucial for the betterment of all members’ experiences.1. Posing Room Privacy: The decision to remove the door from the posing room has significantly impacted privacy and comfort. This room serves as a space where members can observe their progress and work on their poses, often requiring a level of privacy that is currently not provided. Not to hate on the muscular guys or women in the gym but I don’t want to have to see a big muscular man in posing in a thong every time I walk by.2. Sauna Accessibility: Since joining, I have observed that the sauna has never been operational and is instead being used for storage. A functional sauna is a feature I looked forward to and one that could enhance the wellbeing of many members.3. Airflow and Cleanliness: The lack of proper ventilation within the gym has led to a less than pleasant odor and atmosphere, detracting from the overall workout experience. Adequate airflow and temperature control are fundamental for a comfortable and hygienic environment, especially in a space where physical exertion is constant.I am bringing these issues to light not out of dissatisfaction but in the hope of sparking positive changes that could enhance the experiences of all members. Addressing these concerns could significantly improve the comfort, health, and satisfaction of those who choose The Gym as their place to achieve their fitness goals.I look forward to seeing these improvements and continuing to be a part of the TG community or else I’m leaving and taking all of my clients with me.
-
February 2024 by 1Mxnny
An amazing spot to workout at definitely recommend. All the employees are very respectful. Very good gym equipment for every muscle on the body
-
February 2024 by Carlos Sanchez
nice gym with cool equipment. i like their cardio room.
-
January 2024 by Joseph Clark
Awesome gym! Best in AZ! Highly recommended!
-
January 2024 by Powertech Corporation
Consider LA fitness instead - better vibes
-
December 2023 by Jake Van Abel
BEWARE!!! Just found out my girlfriend went there once which is when she signed up for membership. The following week she canceled her membership and now she has a bill for $372 ($31 a month times 12 months).
-
December 2023 by Chandra Cushman
I love all the different machines you can use here. The staff is friendly and I enjoyed working out here. I have a membership somewhere else, but TG is the place to be for optimal gains!
-
November 2023 by John S.
This review is for the Phoenix location on Thunderbird Rd and 40th St since the business isn't listed but the owner is the same. Placed a call and left a message about being overcharged in our bank account for myself and my wife. Supposed to be $24.99 a month each, but last month we were overcharged by $23.50 each. No callback for over a week and a half now. We spoke to the front desk folks about it who claimed that they would look into it, but to this day, no answer has been made other than it was a few on each account for insufficient funds. We haven't had insufficient funds in over 3 years now. Called the bank who confirmed that we are correct and nothing has happened on the bank side. Reported this to over 3 different people working in the morning who all claimed that they will get this fixed and our money returned. It sucks that my wife and I have to pay $50 a month together, but almost $100?!?!? No way. Not even going to mention the dreadful music they play. Shopping for earbuds and now a new gym. We just joined that gym only months ago too. Oh well. UPDATE: I called again and spoke to Christian who claimed to have refunded both our account overcharges. I'll wait a few days to see...
-
November 2023 by Raziel Medina
i used a free day pass and I like this place it’s chill. the only thing I didn’t like is the sauna has been out of order for years ?, according to members. I would give this place 5 stars but that sauna is a must have for me.
-
September 2023 by Allie H.
GOOD LUCK CANCELING YOUR MEMBERSHIP! YOU WILL BE PAYING FOR YEARS! I canceled my membership in 2022 after an unexpected life change/move. I couldn't go in person so I tried calling. I wasn't able to get in contact with anyone. None of the phone numbers for The Gym I could find on the Internet worked. I tried for months calling every number for TG I could find with no luck. Because of this, I ended up canceling the card my membership was being charged to. I was finally able to get a hold of someone over the phone (months later) who "canceled" my membership. From my understanding he is no longer with TG, and the reason is because he did not cancel my membership properly. I am now being harassed by a collections agency for membership dues from early 2023 that have been accrued well past my cancellation date. Because this employee did not cancel my membership properly, I am responsible for paying money to a business I have not stepped foot in almost 2 years. ABC Fitness, the membership service that TG uses, is IMPOSSIBLE to deal with. I called, emailed, even tried contacting employees on LinkedIn because I CANNOT GET AHOLD OF ANYONE in regard to this dispute. It is very frustrating and unprofessional!!! I have written the law firm that is coming after me as part of the legal process, but I would like ABC Fitness and THE GYM to take accountability for their screw up and cease all collections immediately. All communication regarding this issue have been inconvenient, unprofessional, and overall a very unpleasant experience. I do not recommend to anyone. Go somewhere else, seriously.
-
September 2023 by Reginald Gayle
Been going here for almost 2 years now, and I love it. My home away from home frfr. Great atmosphere, great staff, a lot of dope equipment, and I've never had any issues with other members. Solid gym.
-
August 2023 by Shane S.
TG has been my home gym for almost two years and it's the best in the valley. Definitely a community of members who look out and care for one another. Recommend it over any of the box gyms out there.
-
August 2023 by Michael Ly
I started working out here with my buddies and come 3 days a week. They make it easy to sign up for a membership online. Once you come in, you can get your key card and they’ll give you a tour. The place really is focused on the individual that wants to be serious about their weight training. They have multiple rooms and the each area of equipment focused on different parts of your body like leg area, upper body area, multiple free weight areas, and cardio. They have plenty of locker room space. They even have a posing room. You can tell fairly quickly the members take their fitness and bodies seriously.
-
July 2023 by Kayla Redondo
What can I say, THIS PLACE ROCKS! All the employees are amazing, the sweetest cleaning lady and the way everyone welcomes you with smiles is just so heartwarming. The place is clean and well kept. They have done really well with creating such a rad and safe place for everyone. This is a gym I look forward to going to.
-
May 2023 by Angela Edwards
Real equipment and real people. You don't have to be shy about your body or level of experience. Employees are very pleasant and making friends/acquaintances/spotters with the other gym goers is relatively easy. It's really easy to make this gym 'your gym'. You'll get out of it what you bring and put in to it. I think what they provide for the monthly dues is reasonable. Always room for improvement and I anticipate those are in the works. You'll definitely see my happy little sweaty face there!!!