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March 2024 by Joe Hernandez
It started good back in September of last year. Month later in November I ended up in the hospital. I was unemployed for 3 months and I ask to change it for months to month cause I was collecting unemployment at the moment. It was a temporary thing. I was declined for month to month and right away we are going to repo the car constantly threats and collections calls.However, soon I started working and since I was behind got caught up with and bang behind again. I trust them and honestly from one day to the next interest compound daily I know I have 10 days grace period but my feelings and my guts tell me something wasn't agreeing or right with .like somehow cheating on the system totriple charge you one way or another. I did some math didn't seem right. If you divide 180 for each day is 0.49%. with late fees is 5.49%. or 7.00 dollars each day it will addup. There a female worker there rude as well. You call them but doesn't return calls they are good at making excuses and won't pass messages to Tomas that I have called horrible experience too bad Tomas excellent mgr but his coworker seem strange or doing thing they are not supposed to be doing not sure what going on in that office. . Very disappointed after I truly trusted them but in return you end up becoming the bad nonpayment customer .
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March 2024 by Teeda Tyler
If I could give zero stars I definitely would. This place wasted my time. I honestly believe I was denied for no reason at all. I would never refer anyone here. I had one NSF for less than 5 dollars the funds where put back in my account immediately. This was the only NSF with my bank. I went here to get assistance to help get my grandbaby things before she arrive. It was very heartbreaking to know I was denied for no reason. My checking account is in good standers. I pray no one else has to experience this. It seems like this company help whom they want to help.
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February 2024 by Alijah Andrews
Great and fast service with Tomas Perez, recommend working with him!
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February 2024 by Deja Marie
Mariel was very kind and considerate. Very fast with the process as well. 5 star rating. Will recommend services. ?
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February 2024 by Isaias Valencia
Very good service, everything very professional, thank you (Tomas Perez)
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February 2024 by Jessica Ward
Fabulous and amazing
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February 2024 by Marilu Roman
Tomas Perez.. Always very friendly and helping, excellent job..! Thanks Tomas
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February 2024 by Aaron Paul
I was met with professionalism today at this location. Agent name is Betsaida. Very good experience.
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February 2024 by Armida Soriano
My experience has always been wonderful. They have always worked with me when Ive needed assistance. Thomas is very helpful
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January 2024 by Angela
Betsaida did awesome helping me with getting a loan today!!! Great service!!
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January 2024 by Emmanuel Mukora
Betsaida Azcuy !! Great service
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January 2024 by Tania Fernandez
Super recommended Tío Rico always helps me when I need and Mariel Gámez helped me, she was very kind, courteous and explicit, I give her 5 stars.
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December 2023 by Marc Romero
Thomas was excellent and couldn’t be happier with the quality of service here and the approval amount on my title loan buyout was outstanding and I absolutely would recommend Tio Rico to anyone looking for a loan! I am very grateful! Thank you so much and Happy Holidays!
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December 2023 by Laurie Case
Maribel was great to work with! She was very friendly and knowledgeable.
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December 2023 by Shawn
Betsaida was amazing and so friendly! She made the process so easy . Great customer service. Thank you betsaida for the great customer service