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December 2023 by Foxo F.
Jenna gave amazing customer service and helped me with everything I needed. She was very knowledgeable about plumbing. Definitely going back if I need more help :)
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August 2023 by Emma S.
five stars for adam. he was a king when i was making my frat vegas cooler two years ago. 3/10 stars for the creepy customers harassing him telling him to find a girl named eve and marry her. overused joke!! he simply doesn't want to hear it! bye!!
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June 2023 by Sam J.
Great store, great staff, ask the greeters for what you need and they will either tell you where, walk you there, or call someone in that department. Great store.
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May 2023 by Barbara Carrasco Godoi
Great service
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April 2023 by REBECCA HANDLEY
Trucks were clean!
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September 2022 by Karina Gargallo
Estás sillas están a muy buen precio y se ven de buen calidad
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June 2022 by Melanie R.
When checking out a lovely elder lady came up and helped my boyfriend and asked if he wanted to sign up with their home depot card which is like a credit card and saves you money. Such a helpful lady and an amazing energy! She helped us at 10:44 at the self checkout front right ! Wears glasses, has curly short hair and is bilingual. Amazing customer service!
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February 2022 by Susan K.
Our $1200+ vanity order arrived 5 days early, today. However, Home Depot's shipping company (Reliant Deliveries, LLC, Phoenix, AZ) gave us issues: 1. We received NO notification the delivery was coming today; 2. Had we not heard the truck, we would have never known it was there; 3. We watched the delivery driver remove a large palleted box from the truck; 4. The delivery driver dropped it in front of our garage and was beginning to walk away, when my husband went out there & told the driver it needed to be delivered INSIDE; 5. The delivery driver stated, "We just drop. We don't deliver inside." (????!!!) Soooooo... MY HUSBAND WHEELED IT all the way around the house (we live on a corner) to the INSIDE with a hand cart with NO help from Mr. Delivery Driver, who just stood there (pictured)!!! Are you kidding me Home Depot???????????? We spent over $1200.00 on this vanity and the driver was going to drop it and run?????!!!! We are appalled and disturbed by this treatment!!! Having spent over $3K at Home Depot in the last few months on our reno project, we will DEFINITELY reconsider Lowes vs Home Depot for our next purchase! (And, I might add, that we purchased a vanity prior to this and THAT delivery driver brought it to the front door and HELPED bring it into the house.) Using sketchy delivery services will be Home Depot's undoing, for sure. Word of warning, Home Depot MAY just follow JCP, Kmart, Ace Hdwe, and the countless other companies that went under BECAUSE they didn't go the extra step!
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February 2022 by Aviana M.
Amazing customer service. Everyone made sure I was finding what I was looking for and this particular man was very helpful with providing the pipe that I needed! 10/10
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February 2022 by Chris B.
Do not, under any circumstances, use this store's countertop installation services. Everyone in the department is helpful right up until you sign the paperwork. Once the paperwork is signed you're on your own. I thought by going through Home Depot I would avoid problems with vendors. Nope. Still got the vendor problems (Chivino Surfaces, Parker & Sons Plumbing), and Home Depot can't be bothered to intervene. Without warning I'm without a kitchen and nobody at Home Depot can give me a timeline for completing a relatively simple project. More than 12 Home Depot employees are on the project now, and I've heard "I'm sorry" more times than I can count, but nobody's making any real effort to resolve the problem(s).
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February 2022 by Ryan H.
I was on the app looking for a product At the Home Depot that I typically go to they did not have the product in stock and it said the product was available at store number 6862. Me being a normal human I don't know if that's the one on Riverview or the one on Val Vista so I called the Riverview location to ask what their store number was and the person said 469 I had asked the person at the country club location what their store number was before and they told me it's 469 so the customer service person working at the front desk at the Riverview Home Depot doesn't know the store number. I've also had the worst luck at this Home Depot with trying to get any type of question answered. You would think they would at least do some basic training for the people working in some of the departments someone in electrical was trying to tell me that 20 amp outlets are old and you don't need them anymore you can just replace all of your outlets in your house with 15 amp.
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June 2021 by Keith C.
Terrible customer service. Nobody wants to do their job anymore. I tried to buy Milwaukee tools more than once. The employee says they have but can't/ won't find it.
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June 2021 by Jennifer K.
Nice guy named Allen helped me. Super cool guy and very kind and patient. Really appreciate that you have nice people working here. Makes such a difference!
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May 2021 by Erik S.
Supposed to be pet friendly, but employee knowingly and intentionally pushed ladder into puppy & cashier couldn't care less when told
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January 2021 by Michael P.
Customer service is trash! We had receipts . My mother in law bought. Us 2 ceiling fans . Of course we didn't like them, lol. We took them back and exchanged them. Leaving a store credit of about $100. We used the card the same trip for about $40. The problem was that it was purchased under her mother's name so they flipped out. We got it sorted the same day . And we were told it was fixed and wouldn't be a problem again . Well guess what it's a problem ! They basically treated us like we were tweekersand refused to let us buy potting soil . I get that tweekers are a problem and have scammed the store but ffs i was with my wife and kids . Not cool. Thanks for treating us like s***
