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March 2023 by Debra Ray
Omg. Needed last minute room. I'd rather have slept on the street. $150 a night gets you no heat it was broken, a space heater also didn't work it was broken and NO HOT WATER ! When we informed manager she replied oh well you got the last room in town (which wasn't true)what a
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January 2023 by Dominic Dalton
management lady is a piece of work man. Rooms falling apart. Probably try somewhere else next time
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August 2022 by Dawn Rayfield
Clean, and friendly, not cost to much
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May 2022 by Ben Goates
Still has poor management people that are very angry and rude that run the place but the room seem to be a little cleaner but everything else is about the same
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March 2022 by Light of the World
Rude. Always thinks they are right. Your not cool for owning slums and helping advance drug dealers wealth
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February 2022 by Sean Guerrero
Has to be one of the worst motels I have ever been to in my entire life! The price you pay for the rooms you receive are outrageous! The rooms are disgusting not clean smell and just overall are not good rooms. About the only good thing of the rooms are the nice large screen flat tvs but other than that Trails West is horrible. The lady running the place is extremely rude, swears at the customers, refuses to serve her guests, will not give clean linen, and is overall a horrible mean lady. I do not recommend this hotel to anyone ever no matter what it's better to sleep on the streets than to stay at the Trails West motel.
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November 2021 by Wandamay Grobe,Jr.
For what I seen while I was visiting a girlfriend of mine. This place is cleaner than some of the higher class hotel/motels. It was bland and plain but the burgundy curtains with the coal black rod weaved through them gave it some class. Floors were sparkling clean and wall and ceiling didn't have blood or other misc. on them at all unlike some much higher priced and rated ones. Parking lot was kept up and it was nice and quiet. Everything else was normal for this type of motel. But because of the care and cleanliness I give it 4 stars. Well above average.
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September 2021 by joelle morin
I know the area appears to be a little rough, but management are on that bouncer life!! NO TROUBLE MAKERS/THIEF'S TOLERATED on property!!
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August 2021 by Jessica Cowen
I have had nothing but good here at this motel! Staff is very friendly and helpful when needed! Also when we moved it was very clean it also has a kitchen bathroom and somewhere to sleep! No BUGS is the best thing!
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February 2020 by bicycleto
It's great budget motel I've stayed there quite a bit in the last few years the managers and housekeeper are so nice they treat you like family if it wasn't for them I wouldn't stay there I was sick with the flu the other day and the manager came and checked on me , and the housekeeper brought me some that's how caring they are.
