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March 2024 by Esli
I’m not one to complain, but the benefit brow bar wrecked my eyebrows. They are so uneven and each brow is shaped differently. Worst eyebrow wax in my life. Regret going there, and I’ll never return to any brow bar at Ulta!
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February 2024 by Nathalie E
I came in at 1:40 pm today Two workers were chatting and gave me attitude before I could even ask for help. I proceeded to say never mind and then walked away and when I turned I hear the male worker saying to his coworker “well, what the hell do they want”. this Interaction really upset me and had to leave and have my mom finish getting my things for me, luckily there was one tall lady that didn’t mind to help her.
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January 2024 by Yesenia Matienzo
I appreciate all the help I got tonight from niki in the salon portion of the store. They answered all of my questions as annoying as they were and as someone in school for cosmetology she gave me some insight on different products! Really appreciate it :)
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January 2024 by Dwan Montgomery
I worked with the wonderful Ms. Savannah who was knowledgeable and friendly. I thoroughly enjoyed my shopping experience at the Ulta location! #savannahrocks!!!
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January 2024 by Always Nicci
The selections here for hair dye are horrible. The store wasn't incredibly busy but even as confused as I looked, no one offered to assist me. Will not be back and I do not recommend this place.
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January 2024 by Christene R
I didn’t have the best outcome with a salon service. The stylist was great but my outcome was not what I had asked for and was brassy as all heck once done. When I called to see if I could get some of my extremely expensive service refunded the store manager was so rude and condescending. When I went in to get my refund I came in a good mood and she made me wait for her to come up and then never once looked at me and only spoke when I was absolutely necessary. When we were done I said thank you and have a goodnight to which I received a turned back and no response. For this to be the store manager is insane to me and will never go back to this specific store again. Never in my life have I been met with that kind of energy off the bat from a MANAGER when I was not angry, aggressive or anything. No wonder there’s content complaints about their customer service being poor and employees being rude to customers of she’s their example. To note I asked for more highlights and a little darker root for my regrowth which is ash blonde not red. I paid for a a full highlight and color and left with no highlights added in the back and the wrong root color. The one with the picture outside was my hair before I went in.
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January 2024 by crystal Deleon
The cashier I had, has a terrible attitude. I don't know what kind of day she had so ill be kind and keep that in mind. The way I was treated made me want to get out of the store ASAP. So uncomfortable.
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January 2024 by Tweety Ferg
Luv all the popular great lines here. Staff are helpful too.
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January 2024 by Nancy Damone
Great staff.. beautiful store!
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January 2024 by Zarren Hattery
This store is absolutely amazing, not only are the staff, very friendly, but I have had several great experiences with the lead cashier, Arnae. I go into shop for my skincare products, often, and every time that I stop by, the entire staff is friendly, but especially Arnae, 10/10 would recommend to a friend!
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December 2023 by Isaac Griffith
Super big Ulta. It is clean and the staff are very friendly
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December 2023 by Shab Hayati
I got my signature haircut at the salon, and I was very happy with my service until I got up to the register. I had a few coupons and wanted to see if I could use them for the salon, and she told me I couldn't, which is fine. Then I was going to pay for my daughter's purchase, and I presented her with my coupon (I had a total of four in my hand); two came to my name and two to my daughter. Her accusatory tone continued with, Oh, there are coupons for two different people.I explained it for me and my daughter. Then she used the coupon, and she was like, Where is the coupon? You can't take it back. I said I didn't; it's right there in front of you. extremely rude and unprofessional. Never going back to that location, it seems like they have not learned any customer-care knowledge.Her name is Arnae.
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December 2023 by Emily Graf
Aaspen Lofties was quick, efficient, and a pleasure! I came for a blow out and she added flat iron curls to perfect my look for my office headshots for work. I am deeply appreciative and extremely impressed. She has skill with hair AND customer service. Thank you, Aaspen!
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December 2023 by Lia Lu
What can I say... I love my visits to Ulta. Make-up, hair products, perfume, etc. Always a good day when I go home with an orange bag.
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December 2023 by Nakhonethong Rasavongseuk
I/we weren't there.. get your signals straight goofle maps.. I looked at the store.. does that count??
