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March 2024 by Jessgil G
Service quality and fast processing and delivery always dependable. Keep up the good work and services
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February 2024 by Cynthia rodriguez
It's a fast process when you need to return a Amazon package! And easy to get my paperwork printed out here
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December 2023 by Erin Miracle
Ease of access and the variety of services offered. Knowing my packages are safe.
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December 2023 by James Baysinger Jr
Best ups store I have ever been to and I will continue to go this one because of of all the amazing people who work there
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December 2023 by Kaitlyn Beagley
This store is the best. They have the best staff. So helpful and always help with my needs
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December 2023 by Sharon Murphy
I've always had excellent service here, even when things are busy. Robert helped me yesterday, I had messed up where to take my Amazon returns, somehow I had "Whole Foods" to return pkgs. Robert patiently assisted me in changing on my phone to the UPS. The employees here have always been helpful and nice. I've never had a problem, I had "bookmarks" made and they did a really nice job. I'll continue to have this UPS Store be my go to store.
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December 2023 by robert manzanedo
Very pleasant.
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October 2023 by Katie Clark
They offer a lot of useful services. Love that I can also take my Amazon returns there.
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October 2023 by Sarina Kruse
I arrived 3:55 pm on Saturday when the store closes at 4pm. And the doors were already locked. 4pm means 4pm. I needed to just do an Amazon drop off. Stay true to your times.
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October 2023 by Kaitlin Dame
It’s rarely super busy and the staff is both helpful and friendly.
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October 2023 by Anna Cronin
Great place! Friendly staff that was ready to help me with my project! I used to visit another UPS store, but this one is where I'll go from now on! Thank you!!
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October 2023 by Mersu
Guy with the long hair and glasses was the best ever and helped me out!
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August 2023 by Izzy Diaz
I have been using this UPS store for a while now and everytime I go in I get nothing but awesome customer service, I should have listened to my instincts on this day when I decided to visit another UPS Store on Baseline and Power because it was closer to my house.The other UPS Store would not accept my Amazon return because the box was damaged (exactly the reason why I was returning the product), the store associate stated that the damaged part of the box needs to be taped up. I asked why and he proceded to tell me that the driver just wont accept that box. I asked if I could use some of the tape they had to complete his job and he stated no, he said "the tape we have is for the store only not customers, but I could buy some tape". That is when I decided to go back to my favorite UPS Store (this one). I had no problem doing the transaction, as a matter of fact I asked the store associate at the store if I could use some tape to tape up the damaged part of the box, and his response was, don't worry about it I can do it for you. Now thats customer service!I know that these stores are Franchises but I'm just happy that at least this UPS Store knows how to treat it's customers.
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July 2023 by Joanne La
I have been using this UPS Store for about 6 months and the are always helpful, and seem to juggle customers very well. It can get busy all at once and the staff do such a good job. I have received packages here with no issues at all. Other services include a bin for shredder services, mail box rental, printing, mailing and much more.
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June 2023 by Emily Graf
Please update Apple and or Google maps with this info next time. So unprofessional and unfortunate. Lost my business ?♀️
