-
January 2024 by Judi OConnell
Husband very happy!
-
November 2023 by Rameek brown
Awesome it’s good to know the banks still care about the hard working blue collar guys here in America great service didn’t try to up sell me and took great care of my needsI recommend anybody who moves from out of state to the state of Arizona to change over to US Bank, especially the branch on Main Street in Mesa
-
October 2023 by Karis L.
I really like this branch because it's more personable. I was sad to see a note on the door, that they were closed for an emergency and then, to hear that they were being robbed when I stopped by is flabbergasting!! I didn't know that banks were still being robbed in AZ because, I don't hear of it very often. Turns out, as per my conversation with the Scottsdale branch, that this happens more then it's been reported sadly! I hope that Kenton ( an newer employee) who just told me that, he had just started working at this beach not very long ago, is safe, as well as, his peers. My experience a couple of days prior was AWESOME as Kenton helped me to change up my alerts as he was able to remote in to my account to help me with the app. This was cool for me as no one had ever taken the time to do this. Thanks again to Kenton Sending Prayers to the banking world
-
March 2022 by Kelly G.
Customer service is absolutely horrible both at this location and Tempe the 1800 numbers the worst they just hang up on you don't use this bank my account was closed but they keep accepting my direct deposit and refuse to give me my money if I go inside a branch go with a bigger well known bank such as western I've never been so disappointed in my life
-
October 2021 by Ari
Great bank with great service, I haven’t had a problem for the last 5 years!
-
September 2021 by Roger Judd
Most of the US bank branches are very nice and very helpful. This one has been closed for a long time so I forgot about it. The only major drawback is there is no drive-thru ATM. The parking in the area is kind of a pain. You either have to park on the street or at a parking lot that is 25 yards away behind the building.
-
August 2021 by Charlie Rush
Terrible service each time I go. I try to never step foot in there and only use the ATM.
-
August 2021 by Sarah Leatherberry
Knew what she was doing but was pretty rude and kept ignoring me.
-
April 2021 by Malcolm Lackey
Absolutely rude for no reason, I’ve never been treated worse! Raeanna Vasquez should be fired for her lack of professionalism. She seems to search for ways to be negative towards customers. I came in with a U.S bank check and asked if funds would be available to me immediately she quickly says no. Overlooking the fact that it was a U.S bank check. After realizing she failed to see the U.S bank information on the check she then tells me funds are available, it almost seemed she was upset my funds would be available lol. I hope she finds an occupation she can be happy in!
-
January 2021 by LEANDRE THORNTON
Stormi was the best helped me understand and get my account back in order??Thank you
-
January 2021 by Ariana Acosta
Great bank with great service, I haven’t had a problem for the last 5 years!
-
January 2021 by Shopcontainers com
Amazing customer service!!
-
January 2021 by Johnny M.
Horrible experience, I'm a health care worker. Buying a house needed a cashiers check, they charge 10$ for one. Fed Credit Unions charge 3-4$ wells fargo even charges 5$. 10$ is ridiculous. Asked the teller if she can waive it for us frontline workers she said no, only if I was active military. Really? At least starbucks gave us free a tall coffee...Manager was out to lunch, couldn't talk to her. Asked if she could call me to follow up, teller said sure got my phone number. She never called me. Very very poor customer retention. Safe to say after this pulling all my money out of my money market and moving it to my credit union. Talk about socially irresponsible company. Never doing business here again.
-
October 2020 by Nate Daniel
Horrible bank do not put you Money here.
-
March 2020 by Vincent Ruiz
You would think if their ATM was vandalized or not working there would be an out of service alert on the screen. This atm took my card and wouldn’t return it back in a night I needed to withdraw it the most.
