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January 2024 by Lillian Jones
Amazing amazing service!! I cannot stress how much I've enjoyed my latest transaction with this store and Van's as a whole company. We went in Monday and bought our two boys new shoes. But the next day our youngest had his ankles scuffed open, which then stabbed over. I reached out to Van's customer service via chat, and was immediately made aware that they would accept the return from us, even as one day worn shoes. But I made sure to let them know, we simply wanted an exchange because we love this company's clothing and shoes. The service representative told me to simply take it back to the store we bought it from and should they give us any trouble to give them a call.We just left the store, and had hands down the best service from LOGAN AND SARAH AT THE VANS STORE INSIDE SUPERSTITION SPRINGS MALL IN MESA, AZ. They exchanged the shoes immediately and made sure we were taken care of. I am beyond thankful for this amazing company. Thank you to everyone at Van's. We are going to be forever supporters of this brand. ?
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July 2023 by Dusty Lee Sledge
Some of the best costumer service I have had in quite some time.My wife purchased a pair of shoes off the Vans website and didn't get the right size.This wonderful sales associate helped me exchange the shoes for the right size.It was quick and easy.I would recommend this location to anyone who wants great customer service.Oh yeah. And a kickass pair shoes.
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June 2023 by Corey Pena
Great customer service. Inside Superstition Mall, upstairs. Lots to choose from.
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December 2022 by D. L.
Some of the best costumer service I have had in quite some time.My wife purchased a pair of shoes off the Vans website and didn't get the right size.This wonderful sales associate helped me exchange the shoes for the right size.It was quick and easy.I would recommend this location to anyone who wants great customer service.Oh yeah. And as kickass pair shoes.
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October 2022 by A J
Amazing customer service. Had a return and it was handled well and I walked out happy!
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October 2022 by Tonja Ried
Staff was super friendly!! ?
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October 2022 by Karly C.
honestly i work in the service industry & i was not pleased w the service i was given today i will say i walked in wanting to buy a pair of shoes but walked out without even trying the pair on that i wanted. very rude customer service. & to top it all off didn't even lace one shoe so i could try them on every other vans store i've been to that's the protocol normally & sometimes they would even lace both. not pleased at all with vans at superstition they weren't friendly at all & did not accommodate to my needs. Totally ruined my mood of purchasing from vans.
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June 2022 by Miss K
Love this location. Always so helpful, never over bearing and always can help with you exactly what you’re looking for. Returns with them and exchanges always go super smoothly!
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November 2021 by Mary Lenzi
Sales person was very helpful
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November 2021 by Ed Kruger
This place has become wayyyy over priced... its funny too because theres like 5 other places selling vans right around them too... odd.
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August 2021 by Tonna Mannie
Vary busy storeMy daughter was vary happy with her shoes.Customers Service was awesome.Vary friendly , vary polite.Would go there again.????
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August 2021 by Melissa Moise
So many ADORABLE choices, So little cash. ?
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August 2021 by Tami-Girl #IamTamiGirl
Vans can have all my money for all time. The only shoes I wear
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August 2021 by N D
Akways great service good prices for quality clothes and shoes!
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June 2021 by Megan M
Rachel was super helpful getting my issue resolved with an order I placed for in-store pickup! I appreciate it :)
