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November 2023 by Shopcontainers Com
Switched to a business account transferred all my old lines added internet and another phone line. Caleb went above and beyond to make this easy and he saved me money! I will recommend your location to everyone I speak with.
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November 2023 by Noah Brown
Great customer service. Don’t going on a Sunday. They have 1 person on staff. The rep was great and helpful but it’s unreasonable to expect 1 person to help 5 different customers in a reasonable time.
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November 2023 by Ali Germaine
Went to the Verizon Store at Mesa Riverview and Caleb was amazing, he took care of all of my issues AND attended to 5 other customers and all at the one time. He is wonderful and deserves to be recognized and given a big bonus.... thanks Caleb, I will be back.
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November 2023 by Ali G.
Caleb was amazing, helped me with my new phone purchase AND attended to 5 other customers at the same time. He was so polite and courteous not to mention extremely knowledgeable. GREAT service, wonderful guy. I will be back and thank you so much Caleb, I appreciate you. Verizon please acknowledge him and give him a big bonus please.
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November 2023 by Latasha Livingston
Keenan was so awesome. He really didn’t give good customer service, and while he was helping me and he was also reading the room. Very efficient and answered all of our questions. I’m glad to be a part of Verizon.
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October 2023 by Katelyne Sheffield
Amazing experience! I came in to buy a case for my new phone and realized in the car that the buttons on the case didn’t really work. Caleb helped me right away to return it and find one that worked and pulled the ones off the shelf that had the same problem. Thank you Caleb !
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October 2023 by Angelica Martinez
Keenan did an excellent job. This is the first time in my 20 year history that I actually had someone who cared that our needs were met. Verizon needs more reps like Keenan. Thank you Keenan!
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September 2023 by Brandon Crouse
In over 15 years of being with Verizon. I believe this store has the worst possible service. 20 minutes and not a greeting, not “we’ll be with you in a minute”, nothing. Did not even acknowledge my presence until I butted in and asked if there was another store nearby to which the one employee in the entire store replied with an attitude asking me “what for”. When I told him simply needed a camera lens protector, he just informed me, “we don’t have those anyway”. Great customer service here if you want to catch up on social media. Just don’t expect to get anything done with your phone.
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August 2023 by Courtney Martin
I was greeted within the first few minutes of entering the store. The person who helped me told me about promotions in the store and gave a breakdown of the costs for products I bought. He was very knowledgeable about internet package as well.
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July 2023 by Colton H.
My girlfriend came into this store only to be hit on and not helped at all by the one guy working there. He purposely waited until she was the last person in the store and didn't provide any help. Made her super uncomfortable and not want to return to the store. His name was Zach and he literally even gave her his cell phone number. Never come to this location unless you want unprofessionalism and to be made uncomfortable. He was working at this location on 08/01/23 near the end of the closing time.
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July 2023 by David Flores
Keenan was the Verizon tech that assisted me with upgrading not only my phone but also my family's plan. He was very helpful, informative and easy to talk to.
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July 2023 by Kameron Ryan
Love my new Apple Watch, Thank you Zach for going above and beyond. Great to know Verizon has great employees like you! I appreciate all the help
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July 2023 by Rosanna Thill
Both Zachary and Keenan provided me information and advice on what were the reasons for my decision to purchase a new phone. The made the transition of my outdated iPhone very easy and I appreciated their patience.
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July 2023 by FLYING “ZenKidd” FALCON
Keenan rocks. I really appreciate him, he was very knowledgeable and able to slim down options that would work best for me. I have to tell you that I am extremely happy with my pixel 7a. I will be visiting this store and only doing business with Keenan from now on. As a long time customer i appreciate your company and convenient location. Josh.
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June 2023 by David Sanford
Bad customer service, they guy there was worse than a car salesman trying sell me the next phone up after repeatedly that I wasn’t interested. We finally had to just just walk out.
