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January 2024 by Veronica M
Horrible experience at this location. Purchased 4 of their makeup bag kits $54 each (they’re a pretty good size) they’re having a sale and I also purchased a lotion and body spray, the guy stuffs it all in one bag! Seriously!? I asked him not to do that and if he could use a second bag and he replied that he couldn’t! Well i karened up and asked for his manager. With the kind of money I’m spending on plastic makeup travel sets I think I’m entitled to two bags instead of one overflowing bag that is now about to tear and is horribly misshapen. The manager also tried to tell me no but finally offered to hand me one extra smaller bag. It was seriously ridiculous. I was with my adult daughter and I was actually thinking of just returning my purchase and then rebuying everything in two transactions, I buy one set and my daughter the other just to get the two bags and make my damn point! I even offered to buy the damn bag if it’s that serious. Like does your CEO want the money Im dropping here or the extra bag? Which I could see if I’m trying to get extra bags for $10 worth of stuff but I’m buying 4 large items that aren’t cheap and a lotion and a body spray! I’ll never walk into that location again. I hate to use the term ghetto but that’s what this whole experience was. I’m also not exaggerating when I say the employees were miserable. They hated being there, they had no desire to be helpful, they didn’t greet us, they had scowls on their faces, actual scowls.
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September 2023 by nathaly rivas
Very bad place, the person behaved racist since he was in line first and the other person stopped to wait and said or I won't serve you, I'm helping someone and then I charge the person who arrived after me I will never come back and he said that there was no military discount otherwise the colleague treated us much better and apologized for the behavior
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August 2023 by Barbra Carey
Wonderful customer service ❤️
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August 2023 by John Elmquist
Shopping with my gal?
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July 2023 by Rene P.
The employee that just "helped" me needs some SERIOUS customer service training STAT. She was the rudest employee I've encountered there (she had no name tag but had dark hair and face piercings). I went up to the counter and she didn't even crack a smile or greet me. I told her that I grabbed and bought the wrong item for my daughter last visit and wanted to exchange it. She stated "ok" to which I asked if I could go grab the item and she then said (with a sleepy monotone voice), "ok, I'll take care of the next customer since I'm the only one at the counter". I'm thinking, "no problem" and asked if I could leave my bag at the front with her. "I guess if you want to" was her response. I then asked, "should I not leave it with you?" She then said, "you can". Wow, sorry to inconvenience an employee. Seriously, how did she even get passed her interview!?!? Desperate times I guess. After I grabbed the correct item and did the exchange, she didn't even say, thanks or have a nice day.... Nothing. Just pushed the bag across the counter. This was my last visit to this location.
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June 2023 by William Hefner
Absolutely no service. They have one register and it’s obvious the girl has no idea what she is doing nor cares others are waiting.
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June 2023 by Anna Rothweil
I just want to shout out to the associate who helped me today - she is both an amazing help in the fitting rooms and behind the register! She navigated my two exchanges, an error in an online delivery, and I still got to use my $20 off coupon!(Sorry I didn't check your name - cashier 3826600)
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May 2023 by jordan d.
If I could give this VS no stars I would. The customer service was absolutely terrible! I found a pair of swimsuit bottoms and asked the employee if they had any in the back or if this is all they have out, she didn't even turn her head to look at me and all she did was nod her head....like okay thanks that's a huge help! She was also the one who ended up ringing my mom and me up at the end. She was rude and it was almost like she was annoyed to be ringing us up! Like I'm so sorry to disturb you at your job. Heaven forbid I want to make a purchase. We had two coupons we wanted to use and she stated we couldn't stack coupons. So we told her to split the transaction and she said "It's your move I don't know what you want to do" and threw her hands up. Like girl, just split the transactions and use the coupons separately it's not that difficult. Get a better attitude or quit your job if you're that unhappy to help people.
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April 2023 by AnnGelina Zimmerman
The ladies working there are incredibly helpful and sweet!I hate doing this, but I feel that VS sells cheaply made bras and panties for their "sale" items. Just my opinion.I still like their (Pink) bras best-ishI hope I'm allowed to do this, but in the quest for the "perfect bra," I always appreciate suggestions! Btw- shout out to Aeropostale!! They've been making a really good bra lately! YAY!
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April 2023 by Becky Dickamore
Very awesome location, very amazing employees, Karla was the absolute best!!
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February 2023 by Stasha Yates
I will never shop at a victoria secret again. This was absolutely the worst customer service i have ever gotten. Those girls do not know how to measure. They made me feel fat and uncomfortable in my own skin. Tried to convince me that a 38 triple d would fit my 36c. Never in my 19 years of wearing bras have i ever felt so utterly disgusting in my own skin. Never again.
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January 2023 by Nat H
Not very happy with this place. They put non clearance items into the clearance section and told me that these items were not on clearance, but online price stated otherwise. ... it was also a lack of customer service...
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October 2022 by Shannon Dorrance
Absolutely the worst encounter at a store. I came in today 10/11 at about 11:00.... wanted to buy a couple pairs of Pink underwear and I would say there were 4 to 5 girls working. Not ONE said hello. Not only that, I couldn't get to the table bc they were all standing in the way talking. I left. I never complain but that was absolutely ridiculous!! HORRIBLE!!! Will NEVER go back.
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September 2022 by Joyce Barber
I liked the products and the the Employees were Nice & Friendly ??
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July 2022 by Donna Bates
Messy store, many size drawers empty, no staff to be seen in the store while I browsed.
