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February 2024 by George Rob Shepard
Great staff and service I will definitely be using them going forward.
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January 2024 by Wayne Maas
Visionworks is replacing my scratched right glasses lens at no charge to me. Thanks Visionworks.
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January 2024 by Ashle Smith
Website is miss leading for excepted insurances.
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January 2024 by Nancy Saulsberry
Professional staff who took time to explain things about my eyes and products to help me have great eye sight and health so very appreciative
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December 2023 by Cheryl A
It is a very pleasant experience coming here on an annual basis. The staff is great, friendly, very helpful and they all have been working there for all the years I have been going there. Except doctors seem to change frequently. I find the most frustrating part is working your way through Amelia the automated answering system. But one of the staff gave me the hint to get to them faster.
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December 2023 by Marcus Matlock
Fortunately, I was able to order additional contact lenses expeditiously.The two male Visionworks representatives presented exceptional customer service.The gentlemen demonstrated great professionalism and outstanding customer satisfaction.The superbed discounted rates I received with my package deal were cost-effective and beneficial.I liked the fact that I was able to get my previously purchased glasses repaired, too.The well marked products that were showcased and eventually purchased. I decided to get Ray Ban sunglasses and a classy looking pair of prescribed lens with cool frames!
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December 2023 by Michael
I purchased replacement frames. This is an excellent store and provides fantastic customer service. I gave 4 stars because my original frames only lasted 17 months before they broke and I feel eyewear should last much longer.
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October 2023 by Elodia Madrid
Everything was good.But the only problem I see, it’s that I wanted to pay half of the amount when I ordered my eyeglasses, and you don’t permit that, but I tried to understand that system. Thank You
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October 2023 by Michael C
Location says open till 9pm on Friday showed up @ 745pm CLOSED!!UPDATE YOUR SCHEDULE SO YOU DONT WASTE PEOPLES TIME!!!p.s. Unfriendly location/ front office staff. I need to find an actual good one, any recommendations?
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September 2023 by Crystal Reynolds
Unfortunately, our experience was than spectacular. Front staff were pleasant and friendly. Sadly, after being invited to browse the selections while we waited for our exams, we found that many of the frames were in dire need of cleaning. Not just smudges but dirty. We then went for our exams with Dr. Yen Yen, she was rude and short. It may be just who she is as a person. However, it was not a welcoming appointment and I do not care for people that speak at me. We did not feel comfortable to even ask questions. With that, my husband and I took our business elsewhere.
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September 2023 by Guad15 ..
Poor pick up service. Woman was more interested in her air pod phone call. No one else in store. Empty. I wonder why?? Won't go back.
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September 2023 by Kelly Mallory
This was the 3rd year coming to this Visionworks. I was happy to see the same eye doctor from last year. She explained everything in a way that was understandable. I was early to my appointment and they took me right in. No waiting to order my new glasses either.
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September 2023 by Anissa Dominique
Mimi, the manager was trying to gaslight me & commit insurance fraud by having my insurance overpay for glasses & telling me not to worry about it & that it was OK. Had to argue about why it was unethical to be overcharged for something that clearly stated on the frame was $30 cheaper than what they charged me. This is the 2nd Visionworks location where I've had an issue. This is ridiculous & may not be going to Visionworks in the future...
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August 2023 by Thomas Tourville
Need to get a stye or chalazion drained, treated, or removed? Read this first:Don’t go here. Regardless of what they tell you on the phone, I promise you that you’ll not find what you’re looking for here. It’s a place to buy eyeglasses and get your general eye exam. I was desperate enough to go here because someone on the phone told me that they do treat and remove styes. That was incorrect.So, I’ll save you $200 between your initial and follow up visit: warm compresses 3-5 times per day for 10min each. Get a virtual doc to prescribe you oral and topical antibiotics. Still got that stye? Better start doing compresses 8-10 times per day.I’m not saying you should see someone for a stye, but don’t spend the money here to get it looked at and treated. Just go to your GP. Even then, they won’t be able to do anything either, but MAYBE antibiotics may help if it is indeed an infection. Otherwise, go see a real ophthalmologist. It’ll be expensive, but it’s apparently your only option.Visionworks is not the place to get styes treated, and I feel stupid for having gone here. Please learn from my mistake.Two stars, because at least everyone was nice in person.
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August 2023 by Jack Cooper
Visionworks does a great job from the moment you walk in the store, the exam, and a great selection of classes to choose from. This is one doctor appointment I don’t dread.
