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February 2024 by Jason Simonton
Pharmacy sucks. Guy was looking at a screen for 10 minutes with a blank stare instead of filling my prescription. Then they closed at 9pm and they literally closed the blinds while I was at the drive thru window. 9:05 they walked out the doors, I can tell they were trying really hard to fill all those prescriptions.
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February 2024 by Diana Treantos
I called the Walgreens at Signal Butte and Baseline to see if my prescription was ready. I was transferred to the pharmacy and every time the call would ring in the pharmacist would pick up the phone and immediately put me back on hold without a single word. Caitlyn was the pharmacist who was doing this. 17 times she put me on hold with out a single word. Well if you are trying to pick up a prescription you probably need it.I stayed on the phone listening to myself being repeatedly put on hold while I drove to the store. 1 person in line in front of me.Guess who waited on me? Yep Caitlyn. I explained that I was trying to see if my prescription was ready and that she put me on hold 17 times. She said sorry but the phones are ringing off the hook.Well that’s because she was getting ring backs from one call, me.Then she tells me that they don’t have my basic generic prescription in stock but after it slows down she would call Apache Junction to see if they have. I told her just give me a hard copy and I will take it to Fry’s instead. Oops she couldn’t figure out how to print it.I called my doctor and they promptly called it into Fry’s.BTW only 2 customers waiting at Walgreens for prescriptions hmmmm so busy!After I hung up the phone as I was physically in person talking to Caitlyn the phone at Walgreens stopped ringing. I can’t believe the pharmacist was that dumb. I don’t want her filling anymore prescriptions for me.If she can’t figure out how to use the phone and the printer I have no confidence that she would fill my prescription correctly.My prescription was filled promptly, professionally and will a smile at Fry’s on Signal.I have found a new and much better place to get my prescriptions filled.Walgreens gets 2.1 stars on Google so I guess that explains their service better than I can,Thanks Fry’s you were great!!!!
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January 2024 by Brandy Fay
The pharmacy staff were great. Very friendly and extremely helpful and provided quick service even with having to contact the doctor. I appreciate them greatly.
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December 2023 by Maricruz Gutierrez
Absolutely horrible experience here every time. How long does it take to get your meds from the drive through- surely it shouldn’t take more that 30 minutes. However without fail - it’s always a fiasco here you. & then when you get to the window they apologize for the app saying your meds are ready when intact they aren’t. So sick of this place - will never come back!!!
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October 2023 by Tom Wright
Clean store. Awful pharmacy. Rude staff. It shouldn't take more than 24 hours to fill a prescription, which is understandable if there is a staffing issue. Be aware that fulfillment of medications is much slower than any other Walgreens I have used.
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October 2023 by Pamala Powers
Going to change pharmacy to CVS. Walgreens is taking 3-5 days to fill scripts leaving many without necessary meds beyond the running out. What is this stupid centralized pharmacy program they are using? Bean counters involved? STOP messing with our lives WALGREENS!
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August 2023 by Samantha Pacifico
Carolyn is absolutely rude and snippy after I was just asking completely normal questions and was very polite. I spoke with the manager and he said "I'm very aware how rude she is, everyone complains".
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August 2023 by Stephen Endres
No matter what time of day I go to the drive thru pharmacy , it takes about 20 minutes. Not sure why they are so slow but it seems they are in NO hurry to help the customers
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July 2023 by brenda rivera
Horrible customer service at the pharmacy. The old lady with long hair basically screamed at me because I thought I was next in line because there were 2 lines, one for covid vaccines and one for pick up. There was a guy on the covid line and I was waiting on the pick up side, so I thought I was next for my line and when I moved ahead she screamed “HE WAS NEXT” and I even explained my self to just say why I moved ahead like I didn’t know she just repeated her self but louder. Everyone just looked at her. She was also treating her coworkers rude and demanding. I will not coming back to this walgreens again.
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May 2023 by Napstab look (SaM)
Why does it take 2 hours to process 2 prescriptions? Unreliable. I ask on the phone if they could lessen the time hell even by 15 minutes and all I get is "That's how long it's going to take, have a good day, goodbye." Thank you, no thank you.
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May 2023 by Andrew M.
Really a veritable sh*t show. Always out of medications. take forever to fill and are rude about it. Sorry we are understaffed.
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March 2023 by Christopher Cox
This is by far the worst Walgreens. We have had issues fulfilling medication. Either they take forever following up and full filling out of stock items, or the pharmacy is always closed for whatever reason. My daughter switched to the Safeway pharmacy after this location kept pushing it out and failed to fulfill. She got her order taken care of in a few days after being back ordered. They were on top of it. This location? No. If it’s a medication you need to keep taking or suffer withdrawal symptoms, you are screwed. This is not the pharmacy to go to if you need critical medication. They will let you down every time.
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March 2023 by Christopher C.
This is by far the worst Walgreens. We have had issues fulfilling medication. Either they take forever following up and full filling out of stock items, or the pharmacy is always closed for whatever reason. My daughter switched to the Safeway pharmacy after this location kept pushing it out and failed to fulfill. She got her order taken care of in a few days after being back ordered. They were on top of it. This location? No. If it's a medication you need to keep taking or suffer withdrawal symptoms, you are screwed. This is not the pharmacy to go to if you need critical medication. They will let you down every time.
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February 2023 by K S.
I normally don't get bugged by people being rude but the pharmacy tech was so irritated with me when I said I could not afford all 4 items and just needed 2. They were all the same medicines but I can't afford the other 2 right now. the PT basicallyMade me feel like she was mad at me and basically told me to go away because she was too busy to sell me only the 2 and and to come back another time. Hope her day gets better for her.Thanks...
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January 2023 by Kim L.
Worst pharmacy- do yourself a favor- go to a pharmacy that isn't always out of needed prescriptions. Fry's had both prescriptions. Imagine that!
