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January 2024 by K. F.
Complete morons work here. We're unable to tell you what is your credit card balance. Now does this make sense? Not to me it doesn't. It's probably why Wellsfargo finds themselves closing branches all over the place. No one wants to deal with them.
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November 2023 by Diego Leonardo
Excellent service ?
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October 2023 by Alfredo Urzua-padilla
The star only for the man who greeted me when I entered and to an ATM because with whom I wanted to talk about transferring my money from my 401, one who speaks Spanish did not assist me after waiting more than 2 hours at that branch, in my life I will return
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December 2022 by Autumn Guerrero
We had really good service opening our checking and savings. Then we had another appointment with a banker over mortgage questions, that went terribly. We were scheduled at 9am. We waited 20min. All banker offices were empty and no one asked us what we needed help with while we waited.
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December 2022 by Edward Johnson
Worst bank I've ever used. I left them over fees and now 15 years later they are suing me. For the fees. So do yourself a favor and get a credit union account. Wells Fargo is the bank that robs you.
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December 2022 by Debra Hale
The teller today was pleasant and processed my request within minutes.
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November 2022 by Brenda M.
my husband and i went in to make a joint account with them and they couldn't even set up my account. Then we got an email 2 hours later stating they're closing our accounts down because they can like what???? i used to bank with them from 2012 to 2019 i think. wanted to go back but it was a f u to the face i guess.
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October 2022 by Cody Cain
This has to be the worst Wells Fargo I've ever been to the customer service in here is Disgusting. Sitting in the waiting area for 30 minutes to see a banker watching customer after customer be turned away due to appointments being set even though no customer was being helped. What a joke they will do anything to not help customers. customers they will send anyone away and say they are fully booked up on appointments when no customer is being helped in the branch there is empty desks with bankers walking around aimlessly talking to tellers behind the teller line and extreme lack of management and oversight this branch is an embarrassment.
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August 2022 by suha mustafa
The worst customer service everI went to get change for my business . The teller her name is DESTINY . Shes was so slow with her service. I ask her if it’s ok to be little quicker with her service she gave me attitude and she gave me my change back which is worth $100 of pennies and she doesn’t want to give it to me in a bag or anything to hold on so I left the place and my pennies were falling on the floor I went back again and I asked her can I have a bag and she was no Took her name and ask another lady if she can give me a bag and she to the back very nicely she got me a box for the change and I was able to collect my change . Clearly DESTINY wasn’t doing her job right And she was not knowledgeable for her performance was unprofessional .
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July 2022 by Carly Crutcher
The drive-thru is supposed to be open at 9:00. I'm in the car with my kids, and can't go inside. It's 9:20 still not open. Not a good location.
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April 2022 by benjamin mizell
Been waiting 40 mins just to get a form notarized.B.S.Why in the hell is there only one notary public on staff.They offer it as a free service for their members, but who wants to wait for an hour while they explain a basic account to someone so old they probably voted for Eisenhower?If you can’t understand it in a couple of minutes then maybe you can’t handle a bank account.On top of that, a rep tried to get me to go elsewhere and pay instead of signaling the notary to wrap it up with the old guy.Terrible customer service.Unbelievable.
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April 2022 by Estrella Rode
WellsFargo has always been prompt and courteous.
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January 2022 by Jake K.
Everytime I walk into this bank I regret it immediately. They are understaffed and have no sense of urgency. I always use the drive up when possible, however there is no rhyme or reason to when their drive thru is open. It's a busy bank and they need to realize that and make adjustments, this place is a nightmare. Do yourself a favor and spend the extra few minutes to get to Stapley and McKellips, you'll still save a ton of time even if it's further out of the way. Please work on this branch, it needs it bad.
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September 2021 by Quinn Lahore
Are these the kind of employees that you hire to handle my finances? I am sick and appalled by the immaturity and hooliganism by a team member at your location.
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August 2021 by Berrot Bromley
I'll do whatever I can to avoid this particular branch. The teller was extremely argumentative and unhelpful. I didn't leave a review when the incident occurred to avoid further conflicts with the teller. She didn't have any customer service skills and needs training to better help customers. The manager however was extremely polite and helpful. This bank isn't the problem I've been in 2 qrguments, both with the same teller who clearly has an issue with me or everyone.
