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March 2024 by Katie Rice
They have a drive through with people!
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February 2024 by Somebody Specific
Yikes, these reviews are dead on. The line for service was out the damn door at 10am. The drive through has nobody in it but I've been sitting here for 20 minutes and still don't have my withdrawal. You guys made billions in profit last year and you can't even afford employees to help your customers. My account was started for me at birth and I'm about ready to close it. Service at Wells Fargo gets worse every year across the entire country. Every branch is understaffed, nobody can get help, and it's becoming a waste of my energy to keep dealing with it.
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January 2024 by Lori Ross
worst customer service and they say things will get done and it does not get done.... 10 days later still waiting..... waiting ....and they won't answer the phone!!!
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January 2024 by Rick Strine
This branch proved excellent 50 service to me on 1/10/2024, thank you ??
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December 2023 by Alyissa Secor
Absolutely no help. They open at 9 is currently 10:18 I called about 13 times and no one is answering
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November 2023 by Sophia Augeri
I’ve been a customer of Wells Fargo for a long time. This branch just refused to deposit my check. I’ve never had this happen in the 20 years I’ve been banking with Wells Fargo. Deeply unsettled by the service I just received. I’ll be closing my account on Monday and banking elsewhere.
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October 2023 by orlando jones
I felt like I didn't belong at this branch. I got ugly looks from a manager and the cleck was acting weird by asking me did I move around there branch?? I didn't like the feel so I didn't open up a checking, nor do I wanna be in business with Wells Fargo Banking. HERE the customers was more friendly.
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September 2023 by Matthew Woolgar
Went to the bank for the first time in years, Rosa was so professional, welcoming and friendly!
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August 2023 by Alex Murton
It’s so busy yet there’s no one here to help, please open more locations on Saturday or hire more employees
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July 2023 by Matthew Kaminski
Great service, and checks from the government are cashed free, even for those without a Wells Fargo account.
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May 2023 by Kaycee M.
They NEVER answer the phone!! And their favorite thing to say is "You are a platinum member, we are always here for you." You are not here for me if I can never get through via phone. You can call 20 times any time of day and nobody will answer the phone. In addition, the line is always out the door and one representative is working the front desk. They do not realize that people come to the bank on their lunch break and we do not have time to wait for one representative to help a line of 12 people. AVOID this location.
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May 2023 by Maria Valenzuela
Don't bank here. Three clerks to one computer for 25 min. One person helping the longest line ever. Laughed when I said do you have a manger who can come help out in the front.
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April 2023 by Andrew Balletto
I visited this bank with the idea of withdrawing a large sum of money. The police were called and I was arrested. Ok, I dont bank here or have any savings and I was holding a spud gun i had recently purchased (legally i might add) .... but this is no way to treat a man who isnt even a citizen of this country... and identifies as an outlaw from 1844!!What the heck is happening in this country?!
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March 2023 by Marilyn P.
I don't generally write nice reviews for bankers, but his young man was so exceptional, I wanted to thank him. Jesse Gonzales is very helpful and takes the time to make sure that we understood every thing he was doing. We really appreciated that he walked us up the counter and made sure it was all done properly. He is a very good employee, hope you take good care of him. Thanks Jesse!
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March 2023 by TanK Miller
I didn't have any real issues except for the unknown amount of money I'm allowed to withdraw from an atm.
