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July 2020 by Lizzie B.
ZERO STARS! Do not enter the parking lot off Southern. If you do, you can not get to the parking by the Wells Fargo due to the Duncan Donuts drive thru! The line was so long, with rather rude drivers and nobody would make a space to let me through. Finally parked and went to use the Wells Fargo ATM. The ATM was absolutely DISGUSTING! The screen was all faded from the sun, the screen was all scratched up, and the buttons were sticky. The sidewalk area surrounding the ATM had dried up wads of gum all over, sticky stuff all over, even spilled food and drinks everywhere where you are stepping to use the ATM. There was a rancid trash can right next to the ATM that smelled like it hadn't been emptied in over a week, and had been brewing in the summer Arizona heat. This place was absolutely atrocious and I will not be returning!
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July 2020 by E L.
ZERO STARS! Do not enter the parking lot off Southern. If you do, you can not get to the parking by the Wells Fargo due to the Duncan Donuts drive thru! The line was so long, with rather rude drivers and nobody would make a space to let me through. Finally parked and went to use the Wells Fargo ATM. The ATM was absolutely DISGUSTING! The screen was all faded from the sun, the screen was all scratched up, and the buttons were sticky. The sidewalk area surrounding the ATM had dried up wads of gum all over, sticky stuff all over, even spilled food and drinks everywhere where you are stepping to use the ATM. There was a rancid trash can right next to the ATM that smelled like it hadn't been emptied in over a week, and had been brewing in the summer Arizona heat. This place was absolutely atrocious and I will not be returning!
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March 2020 by Jean W.
I have been with Wells Fargo for years. Now, when I had an electronic CASH TRANSFER done SO I could pay my moving company. ..they too 3 days to process it costing me a fee to charge the amount. I do believe after being a member since 1996 I will get changing BANKS. THIS WAS UNACCEPTABLE
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June 2019 by Dj V.
Horrible experience. I was in a rush went through the drive through! I didn't have my debit card so after about 5 minutes after she took my check and ID she said I had to go in the lobby so they can verify me! So I went in waited in a long line for 15 minutes just for them to ask for a second form of ID witch I had a credit card on me that I gave her. They cashed the check but all of this could of been avoided if the drive through teller knew how to do her job and wasn't lazy! Completely incompetent branch please avoid at all cost
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October 2018 by Kathy R.
Excellent service from BIANCA of 1st Ave WF. I couldn't get through to WF Fiesta for 2 days and she gave them a message for me. They actually called to say they received my message. I needed to cancel a $150 drilling to safety deposit box and didn't know until 1/2 hr. before that appt that someone was aware. I also E'd and Fax'd Fiesta WF* with NO response!! They* definitely need to get their phone system into the 20th century. Kathy Stryski
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February 2017 by Hayden B.
Once again I had a great experience with GiGi, Jesse, Sandra and Raymundo. These are beautiful people and they give great service. I lost my key for the merchant night deposit safe. They brought over a key right away. This is the service that I know about Wells Fargo.
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May 2016 by David H.
It's a bank with a drive up ATM - what more can I say? Dark parking lot with a few lights..
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April 2016 by Jazz L.
TERRIBLE customer service at this location from the MANAGER. She does not care one little bit about you or try to satisfy anyone. She definitely has a power trip about being the manager or something. Unfortunately, it is the closest one to where I live, but I will absolutely never go back to her location. The other employees are all great, she is the just terrible!!!
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September 2013 by Mishea M.
The place was a little hard to find my first time. You really can't see it until you're passing it or you turn directly onto the street. On a higher note, the staff is very friendly and not "in your face" like most other Wells Fargos I've visited. They are extremely nice and aren't crazy busy like most other Wells Fargos(probably because people can't find it. Haha)
