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April 2024 by Ashley Keller
Watched the cashier take an obvious fake $100 bill from another customer. She didn't know how to even test it. She knew it wasnt real. Gave the customer change for it anyways. Incompetent people working here.
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April 2024 by Dominic Gherardini
I like that better than Auntie Anne's!
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February 2024 by Clarence Shepherd
Nice & hot ?...
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January 2024 by Jonathon Heale
"amazing"
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January 2024 by Sara Valdez
One of the bakers had her cellphone in her gloved hands then kept on touching the dough, other workers were around her, no one said anything, she didn’t changed gloves either, someone tell her, them, why that’s unsanitary. In serious need of trainingPic was taken 12/29/23 around 1pm
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December 2023 by Yael Pierre Noel
I love Wetzel Pretzel it is so good and it my favorite place to go in the mall.
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December 2023 by nelson chavez9
Supposed to open at 10 am and didn't have food ready till 11 :14 am
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May 2023 by Roberto Hendy
Staff was hesitant but very helpful. Payment kiosk was not functioning properly but we got it done. The new churro ? bites were good although I think they had a little too much chocolate for our tastes. We purchased both caramel and sweet cream dip as well to round out the taste sensation. Sadly, I felt the soda prices are a bit high but that did not distract from the the deliciousness of the pretzel experience.
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April 2023 by JoAnn D.
Top 3 pretzel bites were kind of fresh the rest were hard as rocks this was at 2 in the afternoon. Absolutely terrible and over $7 for a cup of day old pretzel bites. Looks like most people are finding this place terrible.
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February 2023 by Maria H.
$4.5 for a regular drink and not refills this place is a joke I paid almost $16.00 for a combo and the food is not worth it.
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February 2023 by Jennifer O.
Not only did this guy mess up my order but didn't give me a receipt and if you know this place you are supposed to get one or your order is free. Well he didn't do that either. Then proceeded to speak to the other person in another language and tell me no he don't care Food is cold and got something we didn't even want. So no I don't recommend this place. On top of all that I saw the guy pour the drink back into the mixer.
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January 2023 by Ashley B.
Horrible place, expired food. Never go there it was so nasty. This used to be my favorite place until they gave me this and I took a bite and all of it was sour and nasty.
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December 2022 by Wade Flannery
I will not do business with a store that doesn't post a menu with prices. I'm sure they aren't outrageous but the don't show any prices in the store. They don't even list the available options.
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November 2022 by Mikayla Donart
As my pal nick miller would say “this is some watered down nonsense! you are some no good shysters” it was 15$ for a pretzel and a drink. The worker claimed it was inflation but I gobble my weekly sonic pretzel for 1.99$. So explain that one for me Tiffany. they forgot to give us our lemonade and acted annoyed when asking for something we already purchased. Then also didn’t give us any dip when it was asked for. One of the workers apologized but the other seemed annoyed that we were even asking for food.
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November 2022 by Kent P.
Black Friday at the mall, a little kid knocks over my drink that I got from wetz's pretzels. I went over to the cashier asking for a refill and she said that they charge over $2 for a refill! I'm like," all the stores that open next door to you don't charge for refills why do you?" All I got was raised eyebrows and said "oh well." That's when I noticed that the cups were white non-logod or branded. I think the owner of this business tries to cut corners wherever possible. It's a good thing that they got great pretzels because their customer service sucks.