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February 2024 by Mark S.
What small business should be! Great selection, open early, and I especially appreciate their staff includes teens and seniors from the community! Again, shop local else it's not there when ya need it. A must visit around the holidays to see the Christmas tree displays!
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January 2024 by Kristina T.
Jokes on you... you go to the hardware store looking for hardware but all you can see/buy is home decor.. but not the thing you go to a hardware store for. The men helping on the floor are super helpful and genuinely bend over backwards to help you find what your looking for.. but it seems whoever stocks the store is more interested in owning a home "boutique" of sorts! This would work out if we could get Hobby Lobby to start catering to our HARDWARE/ELECTRICAL/TOOL needs. Great place to get a candle or a cake stand on clearance, LOL.
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October 2023 by Barbara Schmitt
Very friendly staff, very helpful, even with me- a woman - when it comes to technicel issues ?, plus : so far I've always found and taken home the right items ?
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October 2023 by marcus dekoning
I was in this afternoon to get something to kill the pack rats that I have been battling on and off for 6 months. I have bought several bags of the logs and I wanted to speak with someone and get some advice on what I should try differently. The young Man spoke up honestly saying he didn't know anything about killing the rats. I appreciated his honesty and asked him if he could call someone more experienced on his radio. He did so and I waited for 15 plus minutes and he never came. There are only a few people in the store it was 530pm.
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October 2023 by Steven Bates
Tried to purchase two twenty pound bags of bird seed.The clerk said I needed to carry them to the register.She couldn't find the bar code on her chest sheet.I said no, couldn't she use the wireless scanner, she replied, I'll get them myself. I told her to forget it, I'd go to Walmart. Such unprofessional customer service.I'm 75 and really did not feel like carrying the seed to the register. I'll never go back. BTW seed was cheaper at Walmart.
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August 2023 by Deadly Tiger
Used to work here and the managers and staff are always helpful and friendly. Definitely recommend this store :) Please be nice to the staff
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July 2023 by Ryan G
I love this place. I feel like I spend more time in here than I need to each time because there is so much to look at. I often find things that I didn’t know I needed. Maybe that’s the plan ?. The staff is always friendly professional and eager to help. It’s like this every single time. That keeps me coming back for sure. I’ll try Ace first to see if they have what I need, they usually my do, and then I’ll look somewhere else if the don’t have what I need. Oh yah check out their Christmas decorations this winter too. Thank you
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July 2023 by Bill Harris
This Ace hardware in Anthem went out of their way for over 2 months to find me a key blank to fit a 2001 Suzuki intruder. Paul, one of the managers was absolutely incredible at making sure that he found what I was looking for. He contacted the Hillman representative, the Hillman representative in turn researched what I needed for a key and within a matter of a couple of weeks after contacting the representative, they were able to get me a key that would fit my bike.This Ace hardware is the epitome of what every hometown hardware store should be. Many many thanks to Paul and his staff.
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July 2023 by George
It may be small and it may be a little pricey, but they have excellent customer service and the excellent assortment of items. One of my favorite things is the extensive assortment of hard to find nuts, bolts and such.
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June 2023 by Raquel Ch
Went there today to grab cat food they had a deal for the Stella and Chewys canned cat food buy 3 get 1 free listed above it. I told the cashier Kyle and he said “will it’s not ringing up that way” I told him I could show him and told me to go take a photo a picture I did and he said “will that’s for June” I told him it is June. He acted annoyed and radioed asking if he could do it and then told me he would only do it on one can. I told him to just go ahead and take them all off then he had to radio and ask for permission to void the items. He has no customer service skills.
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June 2023 by Daniel Dreiling
Don't go to the Home Depot in Carefree, they suck. Employees at ACE are super helpful and actively try to help. I like shopping there for home store type needs.
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June 2023 by Ben Lucchesi
I love ace. You can always find small parts and pieces of hardware. Home Depot is pointless.
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June 2023 by Sathish Chari
I came all the way from N Scottsdale( Mayo clinic). This was only place in the metro Phoenix area that carried an ex- large metal deck box for my dental compressor and vacuum. The manager after learning that I had driven all that distance, he gave me $50 off the price. I had a similar experience at another ACE hardware store a while back.Only at ACE... it's about the customer...
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May 2023 by Bub
Employees are always so friendly and helpful. Experience has always been very pleasant shopping here.
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May 2023 by Phil Alexander
Great store, super helpful staff. Sean was very knowledgeable and provided great customer service.
