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September 2023 by Angela M.
Shout out to Ron S. In the meat department at the Anthem Way store, although it was super busy today, he as always was helpful and pleasant. Thanks to the entire staff for your hard work.
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September 2023 by samantha rich
Pharmacy is great. It’s the website that doesn’t work and makes it difficult to monitor meds.
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March 2023 by Jessica P.
Extremely busy parking lot. Entire store is having floor design overhaul and it's kind of a mess. Freezer section had a lot of empty shelves and a mess to find anything. Associate standing nearby was helpful though. Very dark and dim lighting in the store and no fun to shop in such an environment.
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February 2023 by J T.
Safeway is pulling a bait and switch with pricing. In addition to a Safeway Club card you NOW need to download an app to get ALL discounted/sale pricing. You may not know of this till you get to the cashier and even if you could distinguish the app items by the cashier wildly waving a print ad copy in your face, Safeway counts on you to be unwilling to hold up the line to download an app right there and then at checkout. This practice is underhanded and deceitful.
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November 2022 by Iris R.
I can't say enough amazing things about the people that work at the Safeway every time I do my order pick up they always take care of me great I love this Safeway I will drive extra to shop here!!
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November 2022 by Deborah M.
I have been a Safeway customer since 2013 when I moved from the Fry's side of Anthem to the Safeway side. One of the 1st employees I met was Karen Castro - not only has she been incredibly helpful if I couldn't find something but when I would check out, she was always very helpful and engaging in the check out line! She is an absolute gem of an employee!!!
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November 2022 by Mary G.
This is long, but I hope a manager reads the issue I start to explain in the second paragraph. I think it warrants discussing with employees for the future.I do really like the Anthem Safeway. I appreciate how their inventory is always pulled forward on the shelves, so I don't have to do bend-and-squats to see what's left of a certain item. I like that it has a great selection without being the size of a football field, so I can run in and pick up a few items without it taking the better part of an hour. I find the produce department always well-stocked and fresh. And the help in the seafood department is outstanding--no matter who waits on me, they're willing to make sure I get exactly what I want in the weight I need. BUT, today I was shocked at something that happened while I was in the self-checkout line. It was busy in the store and all the lines were full of people waiting. No big deal--after work/before dinner time is usually busy. I was waiting in self checkout; two people were in front of me, and other people were starting to line up behind me. But rather than block the main aisle, the people "behind" me were lining up on either side, making a "T." They were keeping track of who was next, and we'd even chat a bit about how busy it was. Then a young woman, talking on her cell phone, came and stood behind me. The older gentleman on one side of the "T" very nicely explained to the young woman that he was behind me and that the line was formed on both sides. It was obvious to me that he was being nice, thinking she didn't notice how the line was forming because she was so engrossed in her call, and just didn't want her waiting, losing her potential spot in the line. This woman--I have no other way to explain this--literally "went off" on this man. She was screaming at him telling him to mind his own business, that she can stand wherever she wants, and he's lucky this wasn't two years ago because then she'd really be "up in his face" and he'd really blah blah blah. She was dropping the "F" bomb right and left. Everybody heard her; you couldn't NOT hear her! Everyone in self checkout was trying to ignore; the 8-10 people in line at the service counter were staring; and the poor gentleman didn't know what to do. I felt bad, but I didn't want to say anything to further agitate the woman.I wouldn't normally take to Yelp discuss my concerns with Safeway, but the service desk was super busy with a very long line. So I tried calling the store three times once I got home and could not get through. (A couple of times, after the call processing went through all the numbers for me to dial for different departments, no matter how many times I hit "8," it would say it didn't get my response and then revert back to the beginning!) It was, at the least, disconcerting to have a woman standing behind me screaming profanities while I was checking out. At the most, quite frankly, it was a bit scary. I believe an employee should have immediate summoned a manager to remedy the situation or ask the woman to leave.
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September 2022 by Cathy Brown
Chris and gang are awesome!
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August 2022 by Jason Homer
Shanna the Customer Service Manager should not be in Customer Service. She is very rude. I don't mind being told something is priced wrong if it's done in a polite way but when you don't even address me directly but talk to the cashier repeatedly saying "it's OBVIOUSLY not the correct price" you sound very condescending. No apology, didn't even acknowledge us but acted like it was my fault....sorry if your employee priced the item wrong that's not MY fault.... I'll go back to Fry's like I should have done to begin with.
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May 2022 by Marla Lugo
I absolutely LOVE Scott the pharmacist! He is by far the NICEST and MOST PROFESSIONAL MAN PERIOD!! I LOVE SAFEWAY PHARMACY WITH SCOTT!! I wouldn't go anywhere else. He KNOWS people by their first names and genuinely cares about his customers without a doubt!! DONT EVER LET SCOTT GO....MY BIGGEST ADVICE TO U SAFEWAY!! I ADORE THAT MAN!!
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May 2022 by Chad Pitcher
I have moved all my Rx over to this pharmacy. They do an amazing job, and truly care!
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May 2022 by Rd K.
Outstanding service by David in pick up service. Going over & above caring for custoers needs. Even with problems in getting stock every where now David will go out of his way to find what the customers need & want. Any problem he will refund money you may have paid for item that didn't meet ur expectations. Only hope David will stay so I know all's good at Safeway pick up service.
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December 2021 by Virginia Kellock
GREAT Svc
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December 2021 by Alyssa B.
Chris is the most unprofessional and least helpful person at this pharmacy location.I attempted picking up a prescription on Friday night and he attempted to tell me to wait until Monday, which due to system limitations is not an option; despite him insisting that it is.When I inquired about why my prescription wasn’t available he stated “it’s been in our phone queue since the 6th (today is the 10th) but we haven’t checked it because we’ve been too busy”…When inquiring about what I can do to prevent this experience in the future Chris stated “ummm… just bother us more frequently, I guess?”…Since when is it the consumers responsibility to ensure the pharmastist is doing their job?Chris also stated he couldn’t help me tonight because the other pharmacies were already closed, however, a quick google search shows a pharmacy within six miles that’s still open for another hour. Instead of being proactively helpful, he advised for me to call him again tomorrow an hour after they open to sort out this mess?Hopefully someone can help this man with some on the job training to ensure he knows to check all queues for all precriptions.
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December 2021 by Marshall M.
Not sure of the girls name at the counter back by the bakery but I was trying to find some of the smaller slices of bread that are usually packaged for a dip , she actually offered to take one of the loaves and slice it for me very rare to find people offer to go above and beyond these days !!!!!thank you
