-
March 2024 by Tristan Edwards
Jacob was very helpful
-
March 2024 by Kristin Mortensen
Friendly staff and helpful recommendation for packing supplies
-
February 2024 by Mar Amador
Great costumer service
-
February 2024 by EM Mullinx
I had a complicated Amazon return tonight, and the young man working was so helpful. I've been here lots of times and the people have always been great.
-
November 2023 by jonathan simons
A***** should not be front of house or employed in any position that involves customer interaction.I called the store and talked to a nice gentleman concerning issues I was having at home. I said "having trouble with my printer do I have to print this label out or can you guys look it up based on the return information from Amazon?"He said "oh we can print it out you just have to email us, here's our email address."I say "great, see you soon!"I drive down and A***** helps me. I tell her I emailed and she printed my label out. I then asked if I could go. She says well you owe me $2.85 for printing the label.I said "I called because I was having trouble with my printer, I was not having $2.85 of trouble, nor was that fee discussed while I was on the phone."She said "well you still owe me $2.85."In the end I walked out. What did A***** do? She threw my printed out shipping label away.... I am now in search of another UPS store and will not be visiting Anthem's again.
-
October 2023 by Tim Cocchia
Great place to drop off your amazon returns. Always in and out quickly and if you select the no package return you just bring the item and they take care of everything.
-
August 2023 by Ashley Potter
I shipped my souvenirs back home from here. I was very worried about them being damaged but they packed them very well and secure. I shipped them Thursday and received them Saturday morning, using ground. They got her quickly and intact. I will however say that I feel that the price to ship 2 pkgs that were very light was a bit ridiculous and over priced.
-
August 2023 by Jason D.
Love these people, absolute heroes. Had a business document I needed printed and bound with a ridiculously short deadline and they came through. While I was still on the phone with them they started the print job and were just about ready about to put it in the binder. Amazing. Like I said I love these guys.
-
July 2023 by Roger A.
It's been only 13+years and still impressed on the customer service . Thanks . You have a great team
-
June 2023 by Lisa Fernald
I have tried for so long to use this location since it's the closest to me, but after issue after issue I have to call it and just use the Carefree location exclusively. Yesterday I went to pick up an online print order and the manager J tried to explain to me that she has a hard time accessing the system for online orders (no other location I've used has an issue) and asked if I'd email the files instead going forward. Sure, while I prefer to use the online system so I can prepay and outline exactly the services I'd like, this was a simple two page color print. I went home and emailed the file. Today when I went to get them, I was informed that I'd be charged an additional $2.50 just to use the email.Yeah.. no. First off, J didn't mention that upcharge. For two color prints, the fee is more than the printing. Secondly, this was a favor for someone obviously struggling with the tech and I went out of my way to accommodate her. Then I was going to be charged an additional fee for my trouble? Finally, who in their right mind would charge someone $2.50 for receiving an email? That's CRAZY!Sorry J... I'm out. I'll just drive the extra few miles to Carefree.
-
May 2023 by Annette Preciado
Very kind people. Usually not very busy so I know I can be in and out in no time.
-
April 2023 by Sandy Stice
I was told just now(after years of picking up here) when i came in to pickup a shipment of wine that i am unable...because only my husbands name is on The box!!! With my ID he refused..ridiculous!!!! Why would policy change overnight???
-
November 2022 by Nic L.
Came in to get warranty product sent back to company. They said no problem they can send it then go and charge $2.80 to use the computer to print the label off charge for the paper to print it and then charge additionally after that without saying anything. Staff very rude and don't explain charges before being charged. Complete rip off and again horrible staff
-
October 2022 by Alyssa Stander
Online hours state they're open until 4:00. Got here at 3:05 after having to drive for an hour to find the door says 3:00pm. Two employees were in there, staring at me at the door and refused to come to the door or answer the phone.
-
September 2022 by Ray W.
The folks are friendly and helpful. Always pleasant when taking the amazon returns. Plus the only store with a notary! A big plus.
