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November 2023 by Jim L.
Gave this pharmacy multiple chances. Screwed up my vaccine appt, lied to me about their communication with a Doctor's office on a form needed and then after a total run-around don't have meds in stock....something they could have said hours ago before chasing my tail. These are separate issues but speak to their incompetence and it's a real disappointment since it's a neighborhood store. Having read other reviews I guess I should have expected that level of mediocrity.
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July 2023 by Daniel Lee
When is this place actually open?? Closed again on a Friday at 6pm. Your sign says you close at 8pm.
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July 2023 by K S.
Rude staff including the least knowledgeable pharmacist I have ever met. Did not honor my good rx price.
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May 2023 by Ken M.
Many of my prescriptions are not stocked at the store, so you must wait 3+ days to be delivered from a central warehouse. To accomadate this ineffective system I also use Walgreens Automated Refill. Today I learned that their system did not work and medication that I must use has not been ordered yet. They told me they hope to get my refill by Monday evening. The lesson here is you better track your own meds and not rely on Walgreens
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March 2023 by Mikayala E.
Service always depends on who's working. There's a younger gentleman who's very nice but there's one blonde woman I dealt with coming through one day. She kept asking me for my insurance card that she had in her hand. When I told her that is my insurance, she didn't say anything that would make me believe I might have given her the wrong card, I actually did not give her the wrong one. Her response was "okay yeah but what's your insurance?" Like girl what??? She had a nasty attitude the whole time.
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January 2023 by Amanda C.
Today 1/12/23 3:10pm. Waited 42 minutes in drive thru line to pick up prescriptions. New prescription and asked if I wanted pharmacist to go over the new one with me. I said no because I already waited in line long enough and there are 10 cars behind me. I get home and the instructions are in Spanish. I don't even speak Spanish, nor did I request it to be. Is it because I have a Spanish last name that they assumed I do speak it? Now I have to Google translate everything just to understand the instructions on taking the new medication. Unacceptable.
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October 2022 by Terry C.
Two days in a row we have found limited support at the drive through window. Today, Saturday, 6 cars backed up and drove away after the person at the window could not get any service. She was waving like crazy. I even walked in to see what was going on and the line was 3-4 deep. Only saw one person working. Friday afternoon I waited for 10 mi at window and NO ONE came to service us. So we left. Very disappointed. Not sure what the issue is for lack of service.
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October 2022 by Carina H.
I am writing to commend the excellent service I received from the Walgreens in Anthem Arizona at this location 2411 W Anthem WayAnthem, AZ 85086.Katarina the lead pharmacist has on several occasions went above and beyond to make sure I get my medications. But recently I had a situation where my endocrinologist was not available to fill my insulin medication before a flight. My sugar was over 300 and I had a splitting headache and Rebecca & Patty were at the pharmacy this day and they stopped what they were doing called my doctor several times an even called my insurance to try to help get my prescription. With no avail it was unsuccessful. They still didn't give up! They had recently opened their minute clinic . They called over and got me an instant appointment and within an hour had my prescription ready and I was able to get my sugar down. I am beyond grateful and will never forget this experience. It gave me hope that there are really good people still out there and that customer service still exist. A million thank yous!! I Love this staff And I must say seeing it also under the manager named Lisa has also makes this Walgreens outstanding.
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October 2022 by John T.
Stupid policy of the day!!!! Oct 6 2022 I was looking for Diet 7 Up and found it advertised on the Walgreens website (for Lake Havasu City Arizona) @ 3 for $11.99. So I stopped in and picked up three. Getting to the register it ring's up at $15.98 so I pull up the ad on my phone and ask the obnoxious clerk if the soda is not in fact 3 for $11.99. She tells me that's an online price and then immediately follows that up with "do you want to see a manager?" I must have been disturbing her. I mean WTF! So now a bit annoyed I asked if I had ordered online and driven to the store would they have brought it out to me in the parking lot for $11.99 and she says yes. What a d*** a## policy. And I told her that, paid for the soda and left. What a deceptive way of doing business. Come on.... if you're not going to honor an online price then don't advertise it that way. Or at least notify the customer of the policy before they get to the register. Likely not a place I'll be doing a lot of business with in the future. Looking at some other reviews I saw that I was not the first customer to be duped like this.
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September 2022 by Amy K.
I switched to this pharmacy from CVS because of its location. WHAT A HUGE MISTAKE!!! My routine refills were requested on Thurs and when I went to get them, I was told they were being filled off site and wouldn't be available for FIVE days!!! These are not meds I can skip without ending up hospitalized. And in requesting them Thurs, I was allowing over 48 hours for them to DO THEIR JOB! I work in healthcare. This is NOT ACCEPTABLE!! It's DANGEROUS for some of us. But even after calling trying to seek other options, my need for getting my medications was downplayed and dismissed. Do yourself a HUGE favor and use another pharmacy. Walgreens simply does not care!
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September 2022 by care appliance repair “Ilya Mordukhayev”
Possibly the worst pharmacy in terms of availability of drug, operating schedule and hours, just always a bad experience in years of service. Staff is polite and friendly but the pharmacy absolutely sucks…frys pharmacy is the place to go!
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March 2022 by Alexis K.
Never have I spoken with someone at a pharmacy and was enlightened by their kindness, however I called to check the status of my prescription and was taken care of. Thank you for being so helpful Anthem Walgreens!
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February 2022 by Linly M.
Not only do they shut the window on the drive truth while people are still in line . If you haven't been helped by 5 too bad. You are supposed to stay open15 min or until your customers who were there are done. Today we go to get rx and window is closed pharmacy is closed. Evidently down with covid. My meds were already filled and all that would have had to do was hand them over. No we had to go to Carefree. I would not suggest anyone get life saving medications from this location
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December 2021 by Ilya MORDUKHAYEV
Possibly the worst pharmacy in terms of availability of drug, operating schedule and hours, just always a bad experience in years of service. Staff is polite and friendly but the pharmacy absolutely sucks…frys pharmacy is the place to go!
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September 2021 by Jim Malone
Always a nice place and good employees who are kind.