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February 2024 by Claudia Perez
The worst bank
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January 2024 by Texas Primo
Great service ., and the best team work and effort ! Congratulations
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November 2023 by Luis Gastelum
The manager is super. Prepotent.!
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October 2022 by Elisa LB
Bad customer service. No manager or any one in charge. Went to get some cash took more than 30 minutes and Jazmin was rude and unprofessional. Horrible customer service.
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April 2022 by Mike Felix
There are 12 people in front of me and only 2 tellers. It's sad to see this when the bank doesn't really care about customer service.
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February 2022 by Jacqueline Valenzuela
I’ve had an account with them for 2 years and I’ve had problems with them since day 1. I tried to deposit a check my husband endorsed for me and the lady very rudely told me I couldn’t because it wasn’t under my name. (When I have already done this before at this same location).
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September 2021 by Mattsterxx
No manager to bring my experience to. Terrible bunch here. Tight nit team though. Too bad they on;y back each other up on supporting the overwhelming fees and unnecessary service charges with the strength of of soldiers defending the King's gold. They have forgotten its not their gold, nor the Kings, but a collection of pittance taken off of the backs of working men and women. So quick to dismiss anything the bank has done wrong, they are. And quicker to rub your face in any mistake you might of made. "Come back when the manager is here! " " Come back next week! " " Call the call center! " They will say anything to get you out of their hair. When I threatened to close my account..".Oh, sure, let me help you with that, Oh, I'm sorry you can't do that until you pay the service charges." "These $210 in fees?" "That's right! "OH the customer was right for once, Jalleluah!Speaking of the Nogales Wal-Mart branch ,of coarse ,and the service or lack there of on 8/3,8/4 and 8/5. I wonder how many customers they lost while the manager with away on vaction this y ear....2 stars for this group.
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March 2019 by Dave Walters
Best bank in arizona and the friendliest tellers anywhere! Sometimes, there is a long line so I just use the readyteller machine but I would really rather wait because everyone that works here are so friendly and professional. I am treated well everytime i am here. Customer service is more important to me than anything so this is the place!
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March 2018 by Office Manager
Whether you're looking to open a checking or savings account, First Convenience Bank offers a variety of financial services from personal banking to mortgages, car loans and much more. Visit the friendly staff at First Convenience Bank location in Nogales, Arizona to help you make the best financial decisions that are right for you.