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August 2023 by Ely Zamudio
Terrible service, we have been calling for more than a week to report a failure to our internet service and they tell us that in 24 hours and nothing
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July 2023 by Jesus Alberto Heredia Higuera
Terrible service
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April 2023 by Jesus Mendoza
Their technical service is terrible. The previous failure took about 12 days to attend to and since then I have had intermittency in the service. Today I have been without service for more than 24 hours. The failure was reported 2 days ago and nothing but to always charge time
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February 2023 by Jessi Laguna
The attention I received from the staff to make self-payment was in poor taste. It is the first time that it happens to me.
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January 2023 by guadalupe flores
Excellent attention by all the staff, all very friendly.
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November 2022 by Yaricza Gonzalez
Terrible service more than 10 days ago I asked for a change of address and they have not given it to me, they said they would come on Friday, November 4 and nothing
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November 2022 by Claudia Aguayo
Best tacos de cabeza, right outside Telmex. Don German has been established at the same corner for over 48 years. Great quality and taste.
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November 2022 by Lalo salazar
The staff was very friendly, I explained my situation to them and they treated me in a very good way, in less than 30 minutes they had resolved my case
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October 2022 by Jesus Diaz
Very bad service from the technical staff... a month to review a fault.
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October 2022 by adilene siqueiros
Good afternoon! Bad service we have more than a week with internet problems, and we call and call and they tell us the same thing, we stop doing things because we are waiting for them and they do not fix anything, but they are good at charging
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October 2022 by Rigoberto Chávez
It has become a low quality company. There is no kindness with the staff that works there, there were customers complaining about the service and I was also there for the same reason. They promised me a speed of 20M and it only reached 3.3M.
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October 2022 by Daniela Ramos
There is no parking, they do not accept card payment at payment machines, long lines due to slow service.
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October 2022 by Abram Josue Gutierrez
I have more than two weeks without Internet, I am calling and calling and they do not answer me. I go to the offices and they tell me the same as on the phone, that the report is already there and that it will be dealt with in 3 to 4 days. There is nothing of interest in solving the failures.
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December 2021 by Google user
My wife has internet with his company it's the worst service ever and the worst customer service by far! They were supposed to Send someone to take a look at why her internet kept on cutting in and out while she's working from home the telmex truck showed up didn't even come in to driveway or bother knocking on her door and left! She had to go back to the office and tell them and so they sent another truck and the truck never showed up! This place has the worst customer service I have ever seen in my life!!
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October 2021 by AYLED GABRIELA BARRON VALENCIA
A good place, but bad treatment from an employee, they made a mistake regarding the number where I had to pay and I was paying someone else's. Now I owe months and they did not want to help me regarding the payments.
