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October 2023 by Keith Norton
I really tried to like or at least tolerate this pharmacy, but after several years of going there, it just keeps getting worse.The biggest issue is they tell you your prescription is ready and when you get there (the same day), it isn’t. Sometimes it isn’t even available! The staff can get very rude at times too. I’ll take my business elsewhere.
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September 2023 by N B.
While doing our weekly grocery shopping, my husband asked me to hurry it along because he needed to sit. He has started having back problems. It occurred to me that it would be nice if there were a place to sit in the store, rest a bit and continue with our shopping instead of rushing through it without getting everything we need. How about a bench or two for the weary placed somewhere in the middle of the store where those in need can regroup (and continue buying)?
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August 2023 by Patti Olivier
Wonderful staff
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June 2023 by Katie A.
The cashier and the person who bags the groceries were incredibly rude and lacked social skills. I'm not asking for a best friend, just acknowledgment. They were belittling about previous customers in front of me and complained about being there.
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April 2023 by Ashlee Wright
Super friendly staff! Highly recommend!
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August 2021 by Leia Chimienti
Never had a problem with this pharmacy until recently. I thought I had misplaced my prescription so I called to get a new one. They told me I would have to pay for it which I figured (usually my insurance covers it.) however they went on to tell me I no longer had anymore refills. Don't you think that would be something you tell a patient when they went to pick up their last prescription? Like oh by the way you don't have anymore refills after this one. No, they said nothing and I wouldn't even of known until it was too late. Considering it's their job too disclose that type of thing I find it extremely unprofessional and very upsetting.
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August 2021 by Jerry Le May
I have had so many problems with this Pharmacy I no longer go there. The phone service was unresponsive, I would be out on hold and the phone would be hung up after 2 minutes of waiting, or no one would answer.
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July 2021 by linda b.
Music stinks at this store. Retirees shop here. Complaints don't work. Why don't they get that???
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April 2021 by Bess Christensen
(Translated by Google) Love shopping at Frys(Original)Love shopping at Frys
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April 2020 by Giovanni L.
The most unfriendly employees I've ever seen. The manager, Wendy, was the rudest person imaginable. One of the young bagging guys stuck his middle finger up at me after I said "you guys really need to treat your customers better." This store is sickening. Out of the four employees I spoke with, all of them had no sense of customer service skills. It shows how bad the management is.
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October 2019 by Melissa T.
Shou was AMAZING this evening in helping me find something difficult. He actually stopped what he was doing, walked me to two separate locations, went into the back to ask the produce people came back out and found it! All the while he made friendly conversation and was happy to help! In a time where customer satisfaction is critical to business success, this type of employee makes ALL THE DIFFERENCE! Thank you for having folks like him in the store. His manager Adam was equally as stellar and made a store announcement praising Shou when I shared my story with him. It was fun and kind and wonderful to have an interaction like this late at night during a potentially stressful situation. I entered stressed and running late for homemade family pizzas and left high-fiving and laughing with the staff with fresh basil in hand. BRAVO
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July 2019 by Tamarah W.
Store 117 -- DO NOT buy any chicken strips from any Fry's store. I just got three (yes, three) chicken stips for over 3 dollars. Yes, my daughter works in the deli; but, you're better going to Mc Donald's for a six-piece for less... And, don't get me started on the seafood that's never available! My advice is to shop at another store!
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July 2019 by Mary R.
What is up with this store? The doors open and I'm hit with a fishy smell. There was produce all over the floor, some areas smelled so bad I held my breath. I grabbed one of the things I came for and got the heck out. This was in June 2019.
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July 2019 by Roy A.
Don't buy your steak meat here!!! I love this store for the most part. It's my neighborhood market, shop here all the time and love the store. However, when it comes to their meats, this is the 2nd time it's happen, i purchased whats labeled Ribeye steak, but i have been very disappointed after getting it on the grill, poured a nice bottle of red wine to enjoy the meal only to find the steak is like a sirloin. Unit price is 14.99/ lb for this stuff. Why would anyone pull this ridiculousness!!! How Is anyone supposed to complain about that? I cant bring it back cooked , maybe i should. I will no longer buy my meats here. Buyer beware.
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May 2019 by Anita S.
If I didn't have the Fry's marketplace on Tangerine and Thornydale to compare this to, I would probably like this one just fine; but there's a major difference that I think is worth mentioning. The other Fry's has an outstanding natural food selection with indicators on the sign over each aisle where those products are, and in general they're harder to find in this location. They also have a much smaller selection of many items compared to my other Fry's, just because it's a smaller store. I think this location it is more than adequate for most people, but because we tend to prefer a more of the natural foods, we only stop here for basic things if we're passing by anyway. That said, we really love the Scan and Shop at this location, it really streamlines our shopping time and it's fun to use - when it works. Sometimes it just won't register an item and we have to go find someone to help us with it, but mainly it's great.