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July 2023 by Melinda Shatwell
Did not go there
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April 2023 by PMS
Lorraine made the time fly and did an excellent job……even though I waited until filing day ?
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April 2023 by Mark Donahue
Loraine was extremely helpful, patient and knowledgeable. I believe she worked hard to get me the maximum refund.
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March 2023 by George Amado
Rich Voight is good to work with and am happy with his work! Thanks Rich.
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March 2023 by Ronnie Doyle
Great fast service and the agent knows the ends and out of the tax code, my return was prepared real professionally, and all my tax questions was answered. I could not have had a better experience.
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February 2023 by Lorraine Simon
Lorraine and Rich are professional and knowledgable tax preparers.
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April 2022 by Nikki Beasley
They were friendly, and got me the maximum money back. Definitely using them next door.
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April 2022 by Tom Lucas
Great customer service representative!!!
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March 2022 by Lori Mendibles
Friendly, local amd convenient. Thanks Rich.
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March 2022 by John Munden
Tax consultant Lorraine Simon was very helpful in explaining and preparing my tax documents.
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February 2022 by Ashley Spratley
Very dissatisfied. I don't even know where to begin. First of all we were the last appointment of the day and the lady seemed in a rush applied for the loan and have heard nothing no decline. Nothing. Cannot get the local office to call me back either. Very dissatisfied.
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May 2021 by Geraldine Taylor
Lorraine was professional ,polite, thorough and diligent.Did a great job.
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April 2021 by Joann Vigil
Not good the first appointment we tried to go to we went in to go check in and the gentleman working said he was new and didn't know what he was doing so he would have to reschedule it so we rescheduled for another day. So we went in and the lady that helped us was extremely rude very unprofessional and still was unable to do taxes if it was an option to put no stars there would be no stars I would most definitely not recommend this branch of Jackson Hewitt. I honestly would not recommend Jackson Hewitt at all because the last time that I used them about 6 years ago they had messed up my taxes so much that I ended up owing IRS money because they hadn't put my unemployment on there even though I had given them all of their paperwork so sadly I would not recommend that anybody go to Jackson Hewitt unless you want to have issues on going for years with your taxes and be treated rudely when you go for your appointment or be rescheduled because they don't know what they're doing.
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April 2021 by Scott Christy
Lorraine was very polite. We decided to try something different. We were satisfied with the Service. Cost was a little of a surprise. Scott Christy
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December 2020 by Ancient Library
At the moment bad customer service. I have been coming to this location for over 5 yrs to do taxes and this is the 1st that no one was there for our appointment for 6 pm.I just wanted to comment back and say you did make it right. The next following day we came in and Blair took care of us. She was very helpful and answer any questions we had.Thank you for providing your service?