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February 2024 by Rudy D.
Thank u Irish..Joni...4 ur great work in handling my trk loan.. Very professional..kind ways is missing in today's world..thank you again..Rudy Daniels..Best credit union in Tucson..
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November 2023 by Debra Quick
Easy banking
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November 2022 by Charles W.
This place is unbelievable: they treat people like gold when you first open an account, but give them a couple three years and the shine wears off; once a month I have to call because they randomly disable cards, even though it's a joint account, two account holders can use their worthless app, every time they update their website, I have to call, their drive thru is continually broken and won't accept cash deposits forcing you to go inside - calling their customer service always results in a hangup...why are they still in business or does this CU dump their problem employees in Oro Valley?There is a limit to how much tolerance should be given.Good by Pima Credit Union
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April 2021 by Joseph L.
Went to Pima Federal Credit Union along with my son to open an account, they are a wonderful, friendly Bank. Lois helped me since I'm totally deaf. She made me feel very assured in this Bank was the right choice. I'm very happy with my decision. Thank you to all at Pima Federal Credit Union and a very special Thank you to Lois.
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March 2021 by Donna V.
Staff is fine. The new-ish web interface is gawdawful. You'd think it would be easy to find your tax documents online? Nope. I may have to move to a different credit union. It just shouldn't be this hard to conduct online banking in 2021.
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March 2021 by Andrew F
great service, easy to deal with
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September 2020 by Michael M.
Very friendly service. Would give 5 stars but they hold mobile deposits for new accounts longer than I was told.
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July 2020 by Bethany Portugal
I love banking here. The tellers are always friendly and helpful. They have taken extra time to help my husband and I more than once!
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July 2020 by Kegan Glyndwr
Looked into opening a business account at Pima, and because my business needs require me to travel, and I'm not physically there, they were NOT interested in my business.. I will look somewhere else.
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November 2019 by Kirchgoens Spearhead
Friendly but unhelpful... I simply wanted to get rid of some change ($6 in coins), but they would not help because I do not have an account. They were not busy at all - both tellers with no customers. I do need a local bank now that I'm back in town, but this won't be the one.
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September 2019 by Jose Smith
Best guys ever. These guys that assisted me this morning on 8/28/19, were the best. I needed help with something and they went out of their way to help me the best they could and they did. Best customer service in any other location!
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June 2019 by Mason Glockner
Best looking branch in Tucson!
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December 2018 by Kevin G.
As with all the branches , what a beautiful facility! I had the opportunity to meet the Branch Manager, awesome guy! Staff super friendly! What more can I say!
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October 2018 by Nathan S.
This is a wonderful location! The inside is immaculate and the staff is wonderful. I've mostly dealt with Brenda and Christopher, who are amazing. They are very fair and competitive with loans so check them out if you're shopping around. A couple of perks in addition to the normal credit union perks are that they have cookie Friday's and a free coin sorter for members!!
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May 2018 by Anthony G.
It was a pleasure doing business at this bank. I'm from out of town and needed to access funds from my home credit union. A very nice associate suggested we do a cash advance since the credit unions aren't linked. Really saved me today. Thanks for the great service!
