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October 2023 by July Jennifer L'amour
This is the place for nails! I've been going here since 2008, or sometime around that when I moved to OV. Sophia is my lady!! Make sure you bring cash to tip them!
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December 2022 by Cathy Done
I had a pedicure with Liam, third appointment with him. I told him last appointment I thought he didn’t take enough calus off and if he could take more off this time. His reply was NO, he told me me I had bad feet and that’s the best he could do, if I didn’t like it I could go somewhere else. I explained I wasn’t criticizing him just asking. He also helped with an ingrown toe mail last appointment I told him it bothered me a few days later however he still did a good job. He got very nasty and defensive telling me again I made him feel uncomfortable and if I didn’t like it don’t come. back. I was in the middle of the prefigure proceeded to explain to him he was very defensive and rude. He didn’t care, I left with wet feet in the middle of the pedicure! NO ONE should be treated that way! I am a paying customer and I was very complimentary to him and his response was uncalled for!! NEVER will I go back or recommend them!!Service: Pedicure
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October 2022 by Erin Olson Anderson
I went here for my nails for my wedding and they did amazing!! I got acrylics with art on them and they turned out perfect. They were fast, clean and great!Services: Nail art
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October 2022 by Connie Eastes
Universal Nails is Wonderful, everyone is so welcoming and pleasant, they do a wonderful job and definitely pamper you! I highly recommend this place.Services: Pedicure
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October 2022 by Kandy Newlin
Great job on nails and pedicures.Shout Out !!! Vickie
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June 2022 by Don B.
Although the overall service is good, the nail salon manager (a man) is rude and has a temper. Two months ago, he yelled at a woman customer and told her to leave for taking too long to decide her nail polish color. I am disabled and cannot remove my socks on my own, unless I use a special device at home. The manager kept telling me to remove my socks, which I tried to explain but he would not listen. I felt humiliated in front of the other salon customers. I will start going elsewhere.
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June 2022 by Don Burns
I am a man, age 66, who is disabled. I need assistance removing my socks, if not at home. The manager needs better communication skills. He told me I had to remove my socks myself, despite my handicap. Fortunately, the nail technician did it for me. I witnessed the manager yell at another customer two months earlier. After patronizing this nail salon for 14 months, I will start going elsewhere.Services: Pedicures
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May 2022 by Stephanie G.
I loved my experience at this salon. The nail tech was very detail oriented and my nails came out great. I have been at other salons where it didn't seem to matter if you had an appointment but here, they were very prompt and keep a detailed appointment book. Tip: Cash-only tips. The CVS at the end of the strip mall has an ATM.
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December 2021 by Debbie M.
Thank goodness for Jenny!!! I had my nails done at another place and he did an awful job but I found Universal Nails and I am so happy that I did. My nails look fantastic and the place was so clean. Jenny will be my nail woman from now on!!!
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October 2021 by Megan Lloyd
Everyone at Universal Nails & Spa is wonderful! They take great care of me every time and I recommend to everyone I know. They have a good selection of colors and the staff always helps me find the prettiest ones. Clean and hygienic.
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October 2021 by Terry Bracamonte
Daughter and I scheduled pedicures. Everything was fine until I requested French tip pedicure. The owner, who was doing my pedicure, was visibly irritated and indicated that my toe nails were to small. I didn’t believe this was an odd request since I have done this previously many time before at other salons. He got up angrily and stormed into the restroom. My daughter and I felt very uncomfortable. The owner proceeded to talk about me for 15 minutes straight and had another employee complete my French tip pedicure. Never had this experience at a nail salon. I will never return.Service: Pedicures
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October 2021 by Judee Herran
Always amazing! I get Dipped and they always do fantastic!
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September 2021 by Randy Hunt
Very pleased with the service. Very professional and did an excellent job with both a manicure and pedicure.
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August 2021 by Patty Mooberry
I picked a color for my nails was having the dip done and it was a nice light shade of pink, turns out they were lavender purple, I told her that isn’t what I wanted or picked. They said sorry she did a good job and gave me $10 off, I thought they should make it right by doing it over in the right color! I’m not going back!
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June 2021 by Caitlyn Glider
I have been going here for a few years. The owners are amazing and remember their clients. Vicki and Tina do amazing acrylic nails. They are the only people I trust in town to do my nails.
