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February 2024 by Bill R.
Whenever I'm in the Phoenix area my go to specialty market-store is AJ's. This is not the store to pickup staples and fill your pantry, it is the store to find the best produce, meats, fish, deli meats and cheeses. I find the bakery to have the best special occasion cakes, as well as delicious small pastries. when you pass by the case you can't resist the napoleon or cream puff calling out your name. Whenever I have to entertain at my house this is the place to order all the food needed. Both hot and cold trays with wonderful fruits, trays of shrimp and many one of a kind salads found only there. For the most part the employees are wonderful and helpful. You need to call catering days in advance for the entertaining platters.
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February 2024 by Nicole S.
I normally love Ajs, their selection is amazing so I look forward to seeing what they have. The bakery is my favorite! Everything looks so beautiful and put together. However I will never come back to this location. The bakery manager Barbra was so rude and condescending. I don't think customer service is her specialty at all! There's another Ajs up the road, do yourself a favor and go to that location if you want better customer service.
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January 2024 by Aunna M.
AI's has always had so many delicious desserts and bakery. BUT, I went this past Sunday 12/31 and bought the pre made BYE Sugar cookies and I've never tasted anything worse. I bought two containers of them and spent $70 on the most disgusting sugar cookies that I have ever tasted. Extremely disappointed and bummed out that I spent so much money and the cookies tasted like poop.
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January 2024 by Gregory Puckett
This AJ’s has really slid downhill, especially for being in Paradise Valley. You can commonly see store employees sleeping in cars in the parking lot, their outside area is littered with trash and cigarettes, and very short staffed in their bakery.
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December 2023 by Aidan Larsen
The manager walks up to us and asks us how we are doing, then goes to the next isle and tells her employee to make sure and watch us so we don’t steal anything. Like really lady, sorry we took so long in the candy isle on a Sunday night. December 17th around 7:40 - 8pm. Teach your employees to respect their patrons.
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November 2023 by Brett B.
Disgusting salad bar. Wilted leaves and cucumbers that haven't fully thawed from being taken out of the freezer. All of it looked bad. They charge a premium so customers expect much better than this.
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November 2023 by Tracey Sweet
It was nice. Very fancy looking but over priced. I would love to try more of the baked goods. Will not be getting and more hot soups. The corn chowder has been in the hot bins too long. It was way overcooked.
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October 2023 by John G.
AJ's has gone dramatically down with the new owners. The produce is allowed to stay on the shelves until it almost ready to spoil. It is dangerous.The meat selection has gone down and also is not as fresh as it used to be. It spoils much quicker now. It has lost its way. Doubtful it will survive much longer. Very sad!!!
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October 2023 by outlaw
I had an Exceptional Customer Experience. The atmosphere was inviting. The Team was engaging and helpful. The prices were reasonable for the area. Looking forward to returning on my next opportunity.
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September 2023 by Alma S.
The worst service ever! We went in for some matcha and strawberry and creams. Jennifer H. was the person that "helped us" she never smile she look mad and had a horrible attitude. Never going back!!!
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September 2023 by Jiri Kropac
Superb grocery shop with kind and frendly employees. There are large options of fruit and vegetable, meat, diary and pastry. Plenty of high quality can food and seasoning can be found here, too.There is also a bistro with ready-to-eat meals, sushi and salad bar, both fruit and vegetable. I personally recommend the fresh tuna tataki ?Yum ??✌??
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September 2023 by Lee S.
Love this store. The deli is always fresh and great options to choose from. A lot of specialty sauces and different brands you won't find at chain grocery stores. Bakery has great options as well. A flower and gift section is great for that last minute gift you might need. And a great wine selection. The more I go there the more new ingredients I find for cooking.
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September 2023 by Drinzy P.
Tall black man behind meat was very rude. My husband and I have trouble hearing and he had to repeat and seemed annoyed
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September 2023 by Berh B.
Usually this location is friendly and gracious but not today. Upon arriving at the pastry area, nobody was in the store, and the cashier was filling the cash drawers with money. She said someone would be with me momentarily. After waiting for five minutes a customer comes up and takes a number out of the tab. I did not take one because when I walked up to the counter, someone was at the register so I thought that person was going to help me. What was unbelievable was when the counter clerk called out the number, the obviously entitled Scottsdale bitch held up her number, even though she knew I was standing there for a while. Even while I spoke up and started to say, I was here first, that didn't bother the conversation of the entitled Scottsdale bitch, and proceeded to order her drink. That's what's wrong with this world people that think they're so much better than everyone else. When I finally did get to order, the clerk was rude, telling me that they only serve people who draw numbers. Then when I asked for an ice tea, she said they didn't have it anymore. I said well, maybe you should reflect your sign to say that you don't have that because it was clearly written on their menu for the "day." She was very rude and kept on looking at the obvious manager or lead cashier for that area. I think it was completely uncalled for and even though I shop at this location weekly I doubt I'll be back and I will continue to tell people how rude they are. I think I would say that the counter girl that was helping everyone was the rudest of all clearly doesn't know what customer connection or services. She never apologized for that. Other lady taking cuts in front of me. But hey, I've got all the Time in the world currently I'm not as good as everyone else and it doesn't matter if I'm super late to work as long as the stupid entitled Scottsdale bitch got her tea first.
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September 2023 by Mason R.
the pizza slice that I got from this place was charred black on the bottom, where is the management?