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July 2023 by Bark Academies
Bank manager told me my funds for a deposited check would be available next day in person in the branch. They were not, and it cost me the ability to get groceries for my family. We went without necessities and the managers explanation was “it’s a computer generated decision because of the large amount of the check”. It was a $3000 check from my job and they treated me as if I was some scammer or some sort of lower class being that doesn’t have a right to money that was earned. I would not recommend anyone bank with this company.
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March 2023 by ROBERT PILCHER
Wish I could do a NEGATIVE STAR. WORST BANK IN THE WORLD. Customer service is worst then dealing with China or Russia. This company should close the doors. Have a deposit that was supposed to hit my accounts within 8 hrs and they closed my accounts without proper notification to their customers. 8-12 inches of snow tomorrow morning and now have to find a way to get food and propane
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April 2021 by Jermey Miller
The place I work at got a full plate of quarters from this bank and one of roll of quarters only had $3 in and the rest was all pennies so my work got ripped off and this isn't the 1st time I find many rolls of quarters that are short and all from this bank
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May 2020 by Kristen K.
DO NOT bank here! "BJ" the so called branch manager is the worst. He never returns important phone calls or emails and he seems to always be tied up on conference calls. I waited for a week after I sent him 3 emails and called him twice and he did not return one email or phone call to me. I have my personal and business accounts with BBVA and I have been banking with them for over 15 yrs. I have always had issues with them but I never changed banks- too much of a hassle to switch all of my accounts over to new bank! Until NOW! EXTREME lack of assistance at the time I needed them most!!! This is unacceptable behavior from a so called branch manager "BJ" and a banking institution where I used to deposit all of my $$$$$$$$! Kristen May 5, 2020
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January 2020 by Tamlyn Kalal
Thank you so much to Chandra for helping me through the home buying process. It can be a very stressful time for someone who has never done it before and she went above and beyond for me. Also thank you so much to Peggy who helped me get started with Chandra. You both were so great and would recommend you to anyone!!
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June 2019 by Phyllis P.
Very sorry to say I no longer trust this bank with my funds for my financial services needs. Too many times we tried to gain online access, only to find my address not updated, or my date of birth incorrect!? Cannot register for online banking, as a result!? International funds wired, sometimes work, often do not!? OMG, never walking into this bank again...
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January 2015 by Darrell Johnson
good, always get help when needed
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January 2008 by A Google User
Best if somehow bank's hours of operation available on line, good map; but no information or answer on phone calling at 1045 AM on a Saturday. I'd rather be told you don't want my business than getting no answer at all. Thank you. Hunter Kemmet
